I use Capsule: great UK product. Just had a brilliant customer service experience – cheery, prompt AND helpful. Made me smile.

Deliver Customer Service Excellence with the help of 70% funded training from SCCI bit.ly/1zSHOqc @SYITC #wellconnected

A must read. RT Real Business "12 customer service resolutions for 2015" hubs.ly/y0xWpY0

Apologies but out customer service telephone is down - please direct all enquiries via [email protected] until further notice.

#Newcastle International Airport recognised as Thomas Cook Airlines most on-time airport & best for customer service engagetyneside.co.uk/newcastle-inte…

5 great and 5 bad examples of customer service: ow.ly/JzUJP

Great blog piece on "What is Customer Service?" By @LindaAustwick - See it here retailtrainingservices.blogspot.co.uk/2015/02/what-i….

Transport for London needs one customer charter covering all transport modes - current approach too fragmented london.gov.uk/mayor-assembly…

.@TalkTalk_UK focuses on improving chat-based customer service mobileindustryreview.com/2015/03/talkta…

What does "remarkable customer service" really mean? ow.ly/ElZRL

4 Examples of Great Customer Service That Didn’t Exactly Go By The Book sforce.co/18UB0CP

Top tips for improving your customer service ln.is/smallbusiness.… via Small Business

Utilities sector bottom of customer service poll, despite improveme bit.ly/1CXGtBp #customerexperience

Just spoke to Shelagh Fogarty LBC re how organisations can improve #customerservice. See how UK biz isd doing bit.ly/1GobHre

NEWS: FVL to enhance customer service under new head trainer role: bit.ly/1DPam6l

British Gas invests £50 million to achieve customer service excellence: Britain’s biggest energy supplier, Bri... bit.ly/1PKQl9o

Remember your #punctuation ow.ly/olzr301c3XW

#Vets need to make a #referral checkout our handy online form. ow.ly/r5Ir301VZuo

How good is your eye sight, can you spot the#badger? ow.ly/bjVp302Rc6B