🔥The 9th Round of Easy Loan, Earn $40 Reward is in progress❗️ ⏰ Promotion Period: January 15th - Feburary 15th, 2025 👉 Register now and check more details at gate.io/campaigns/358

Ready to for things to kick off at #DWX18

If you are considering using an 'enterprise search' application to index multiple applications then you might want to reflect on the fact that the management complexity probably increases as the square of the number of connectors

When #SaaS doesn't measure up: CIOs share lessons from unreliable #cloud vendors geekwire.com/2018/deal-saas… One of the places that cloud doesn't save time/money is in vendor management, which becomes a top skill in the next-gen IT shop. #cio #cto #itsm #PaaS #EnSw

Search Won't Improve Until We Understand Why People Search, Not Just How by Martin White smg.io/2oZSLuO

Very good analysis and advice. I find that organisations often refuse to acknowledge the problem and indeed may not be aware of all the applications. In my experience many of these applications are not 'supported' by IT. As for offering an integrated search experience......☹️

Intranet Search Is More Than a Technology Problem cmswire.com/digital-workpl…

New Masters in Knowledge Management program at California State University, Northridge -- tsengcollege.csun.edu/programs/KM #KMers #KnowledgeManagement

Bring your dog to work day Zendesk. Oy already tore up my Slack socks at home, and now he's stolen my Yammy plush. ESN SWAG on red alert.

Great read on dashboards by Sam Marshall ---> cmswire.com/digital-workpl…

One of the most underrated consequences of a chaotic digital workplace, users "...unconsciously becoming disconnected from each other through their tool choices" cmswire.com/digital-workpl…

Great points -- steptwo.com.au/papers/digital…

1- Ever wondered what happens if you don't hire (or don't replace) a community manager? For the past 3 years, the FeverBee community has served as a fascinating (and unintentional experiment). Here's the data... #CMGR

Sharing some reflections in this post on Glean and the ways in which it has improved findability and reduced friction in our knowledge sharing environment at Blend. #kmers #knowledgemanagement #enterprisesearch linkedin.com/pulse/deliveri…

Everyone wants to put customers first, but customers don’t know what technology can do. In practice that is a power trip as it privileges the facilitator or analyst. Distributing co-evolution of unarticulated need with emergent understanding of capability distributes power

Great read on the #futureofwork by @hjarche -- jarche.com/2018/02/learni… "We need a mix of principles and models, underlined by an understanding of the nature of complex human systems where all people must be ethnographers of their own condition in order to make real progress."

In SF this week for a team meeting and would totally be down for a pie from #Sliceline + 🍕

Take your knowledge management practices to the next level with the new Guide Enterprise. zdsk.co/2EevISk #ZendeskGuide

So you’ve got a huge campus where employees can roam around and find a comfortable space to work. No one can locate you and everyone uses Slack to communicate, Zoom to talk, and Dropbox to share files. You’re already working remotely, you’re just driving to an office to do it.

Nice, simple governance model for collaboration tools from James Robertson x.com/james_steptwo/…

Five distinguishing features of the #digitalworkplace by Brad Grissom blog.enterprise-digital.net/2018/03/redefi… - Simple - #Mobile - #Social - Open - Smart Of course, I want to add integrated. #ESN #intranet #employeeexperience #collaboration #cio #chro #AI