In preparing to give feedback managers and others often focus on what they want to say. I recommend also spending a bit of time on what NOT to say. Also, we need to think about - and probably improve - how we handle it when we receive feedback. Whethe…lnkd.in/dRpAVaTA

Blame. A negative word. Yet we all use it. Well, the humans amongst us! Maybe 'who is responsible' is more palatable - less confrontational and combative. Less judgemental. Easier to discuss. How good are you are looking at yourself before you look…lnkd.in/eCPdysWj

#gravitas Is it OK to laugh at yourself in business? No. It's not OK. It's absolutely essential! ;-) Does it undermine your gravitas? Or kill your credibility? Nah. It can even enhance it. It lets you show more of 'you'. You wouldn't want to go t…lnkd.in/eSrWsv7U

Not a bad wee view from a govt Minister's boardroom! Nice wee training venue! I even brought Scottish weather! Doh 😊 lnkd.in/eTpXz9Vu

As a young barrister I was often told that a good lawyer should be 'on tap' - not 'on top'. Available, without being pushy, overbearing or too expensive. Do you think the same applies to a good mentor or executive coach? So, when 'it' hits the fan and…lnkd.in/dTsACSAS

[Cancellation Opportunity] Due to unfortunate personal circumstances, I've agreed to cancellation at short notice of a 121 programme booked with me. We've gotta be human, haven't we? So, I now have a slot available for anyone seeking to Be More Compelli…lnkd.in/eRcpW_3c

Any lawyers looking for insights...? Take a peek. Looks good. lnkd.in/ewF9iSMN

Hilarious way to make a really great point Andrea! 🤣 🤣 😍😍 Thanks ...it's never too late to start. lnkd.in/gKUSiG2w

Speechalicious™ Masterclasses ADVANCED PUBLIC SPEAKING and PRESENTATION SKILLS June 2023 Glasgow, Southampton, Central London plus two virtual 121 follow-up sessions eventbrite.co.uk/cc/speechalici…

Customer Service - Client Care... Somewhat staggered that so-called professionals are STILL not getting the basics right. My dentist - has got an empathetic bone in his body when causing HUGE pain hitting a very sensitive spot the THIRD time in the sam…lnkd.in/dzP5WyNH

Be More Compelling Nuff said lnkd.in/dEfaevZH

Robert Burns - 'the Bard' in Scotland - invented Feedback. You didn't know? Well, I say he invented it... he was first in the world to actually describe it. Well, I say the first.. there might have been someone earlier but I'm biased!! lol He wrote t…lnkd.in/dbd3nUsb

I met a pal for coffee this week. Looks successful, motivated and driven. But, no. They're going through hell and having a complete mare! You'd never know though. They just needed to open up, get stuff off their chest. Big mistakes. Life stuff. Not in…lnkd.in/e-38MRpr

I met a pal for coffee this week. Looks successful, motivated and driven. But, no. They're going through hell and having a complete mare! You'd never know though. They just needed to open up, get stuff off their chest. Big mistakes. Life stuff. Not in a…lnkd.in/eFXqHWYW

Delighted to receive this recommendation from Adrian Melia following his successful presentation... Years later (wow!!) remembering all things Gravitas ('capital G' - love that!) as well as timely, concise and complete delivery. There's still time to b…lnkd.in/erbR-bnz

When did you last receive really good, helpful feedback? I mean REALLY good? Great feedback means it's constructive, clear and understood. It's accurate and identifies whether anything is opinion and 'taste' rather than factual. Delivered with empathy…lnkd.in/eErBy8qM

Paying it forward... How often do we see someone getting 'a good talking to' when what they really need is to be heard? A few days ago I posted about how important heartfelt listening is when someone is in need, having just given someone I know well 'a…lnkd.in/esbmTrGu

Great weather Great course (Bogside, Irving, Ayrshire Scotland) Great companions Great golf 3 truths and a lie! lol Which is the lie?* If you want to play more golf (you're not in the 'waste of a good walk' brigade! 😊) think about FORE Business, UK-wi…lnkd.in/eWZz3aHp

Engagement is one of the biggest challenges if you're a speaker, trainer or facilitator. My favourite tip - never before shared publicly - is in this wee video. If you want to Be More Compelling - then Be Like Nessie!! 😁 We'll be covering this - and m…lnkd.in/eaA_mVzw

BRILLIANT... This is even better than the term 'mansplaining'!! I suppose there is one small positive - it shows he's listening... Actually, no it doesn't. It shows he noticed you were speaking - and probably wasn't actually listening at all! *Men -…lnkd.in/emq-ZPsq