It's been a long time coming but it's finally here - semantic analysis of online reviews using AI. It is specifically designed for multi-location restaurants to quickly identify what's going well and what's not in their operations.

Localyser was built for restaurants in mind at first, then other sectors like automotive, healthcare & gyms started knocking on our door. But our first love is the hospitality industry and it's great to get recognized from our restaurant clients (review taken from Capterra).

What an iconic brand, now available in Dubai. Welcome to Localyser team Roadster Diner.

Our customer support also comes with a free Apple Pie 🥧

If you run a multi-location business, figuring out how to structure your marketing and customer support team(s) is key. We see two sceneries that our clients use; a centralized and decentralized approach. Deciding on which one to implement early helps you avoid growing pains.

Our UI is designed for ease of use so it's a great validation to read a review that validates our user friendly interface (taken from a Capterra review).

We built Localyser’s online review dashboard for ease of use. No more having multiple browser tabs open for each review sites.

From all of us at Localyser, we want to wish you all and your loved ones nothing but peace, love and kindness. Season's Greeting.

To all my colleagues, clients, partners and friends, this holiday season I wish you all peace and love.

We love hearing positive feedback on our feedback solution for multi-location brands. Without feedback a business cannot grow (taken from a Capterra review).

Customer feedback, when done right, can truely deliver growth for your business. The key is to ask the right question (service vs delivery speed) at the right time (the next day vs 2 hours after delivery) and to the right customer (dine-in vs. takeout).

We put the local “customer support” in Localyser 🤩

I look at Google reviews are the most important, the big head. But there are also a dozen or so other review sites that restaurants should pay attention to (track, reply and analyze), I call them the long tail.

Cars are measured by how fast they go from 0-60 seconds. We are measured by our clients by how much time we save them tracking, replying and analyzing high volume of online reviews on a daily basis. Can you say minutes?

Welcome Maroosh, we are honored to have such an institution join us as partner.

From one integration (Google) to close to 100, we are making Localyser THE one place to manage all of your customer interactions.

All of our doors at Localyser are not squeaky. We love to hear our own business clients’ reviews as much as we love helping them get more positive reviews from their customers.

Happy Thanksgiving! 🍁🦃 We’re grateful for the opportunity to support restaurants in building strong connections with their customers through reputation management. Wishing our clients and partners a season filled with gratitude, growth, and delicious moments.

With this new dashboard, you will be able to effortlessly manage reviews with AI-generated responses tailored to your brand’s tone of voice, in any language. Save time while keeping your customer interactions personal and authentic.

Tracking what type of reviews you are getting can be incredibly time consuming and hard to manage. Using the proper tool is important for making this process easier, faster and more efficient.