Headed in for the final day of #Pulse19 - looking forward to actually having a little free time to see a couple of my favorite speakers 👉 Guilherme Lopes & David Sakamoto rock the stage. #CustomerSuccess

In remembrance for those who served so honorably. 🇺🇸

All of our Virtual customer success managers (vCSMs) are Customer Success Certified and backed by ESG’s 17 years of knowledge and experience. bit.ly/2IByHuD #leadership #CustomerSuccessasaService #CustomerSuccess #CSaaS

Thinking about taking a job in Customer Success? Here's why you should - Brooke Goodbary brooke.land/customer-succe… #customersuccess

Why join us at SuccessHACKER's CSM Foundations #CustomerSuccess Training Workshop? Because it’s time to take your #career to the next level. Obtain your SuccessCOACHING Level 1 Certification, network with other pros, and more. Register here: bit.ly/2XYBf9X

The big winner of our #Pulse19 SuccessHACKER onesie giveaway is Jennifer Chiang of Yup! 🎉 We're also sending IR Unicorn shirts to: Chantz Oliver from Emailage, Daniel Zaturansky from Powtoon, Cristi Bennett from Microsoft and Brian Power from Dataiku. #customersuccess

Nominations are now open for the 3rd annual Customer Success Innovator of the Year award. The top three finalists will receive a complimentary pass to the 2019 CS100 Summit, the premier event for customer success executives and leaders. hubs.ly/H0jgzJZ0

When it comes to #CustomerSuccess fails in my day-to-day life, I usually chalk it up to "everyone has a bad day", but today I had an experience where a company hit rock bottom and just kept on digging...definitely got me off the fence about writing a CS Fails section in the blog.

Check out UserIQ's guide to #customersuccess certifications & trainings in 2019, featuring courses from WnTD Partners, Tri Tuns, SuccessHACKER and more. okt.to/kBuSTb

We're excited to announce SuccessHACKER as the Platinum Sponsor for the 2019 CS100 Summit. SuccessHACKER helps fast-growing companies build world-class customer success programs. Learn more at hubs.ly/H0jFph20.

Great article by my friend Anthony Kennada - well worth a read adage.com/article/indust…

Check out the Top 20 #CustomerSuccess Predictions for 2020 published by SuccessHACKER. Do you agree with my predictions? What are your predictions? | buff.ly/306ezGZ

In today's webinar at 12:00 MDT, we're hosting Jim Kalbach, Head of Customer Success at MURAL, to talk about the "Jobs To Be Done Playbook". Register now at hubs.ly/H0pdtQy0. #SaaS #CustomerSuccess #CustomerExperience

You've asked, we're delivering! 😀 Check out the next 6 sessions in the CS Leadership Webinar Series! Click on this link to register: hubs.ly/H0pp68t0

If you’re looking for your next Customer Success role and are finding it difficult to identify active job listings, this is your go-to resource to find #CustomerSuccess job opportunities and companies that are still hiring despite the current crisis. succshac.kr/2yapQfv

We hope you're as pumped as we are for this tomorrow's webinar with Patrick Campbell, CEO/Founder of ProfitWell by Paddle. Patrick will be sharing his research into the state of the #SaaS ecosystem. #CustomerSuccess #CustomerExperience hubs.ly/H0pWR070

Honored to be nominated to this list along with other great #CustomerSuccess leaders & influencers. Please place your votes today.

We were thrilled to partner with SuccessHACKER this year to bring you all the 2020 "Top 25 Influencers" and the "Top 100 Influencers" in Customer Success! Congrats to all the winners & thanks for all you do to help the community! Download here: hubs.ly/H0xsy9x0