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We are very sorry for the ongoing problems. It is still being investigated for Cable customers in Ontario offline. If you have not reached out to open a ticket, we encourage you do so. As a mass fix is taking longer than expected to take effect. Thank you very much! -LR

There will be no Social Media agents available after 10 pm on Saturday night. We will be back at 7 am to assist you. If you require assistance prior to that time, you can reach TekSavvy by phone at 1-877-779-1575 between 10 pm and 7 am. Have a good night!

There will be no Social Media agents available after 10 pm on Sunday night. We will be back at 7 am to assist you. If you require assistance prior to that time, you can reach TekSavvy by phone at 1-877-779-1575 between 10 pm and 7 am. Have a good night!

We are currently experiencing a cable outage in Ontario. We are working on a resolution, with an ETR of 6:30pm. We apologize for the inconvenience and thank you for your patience.

Happy Holiday Season! In the Quebec Cable area's some customers may have lost internet connection. We are working with our Vendor right now. We do apologize for any inconvenience this may cause. -LR

Please note that there may be a sight delay getting to your call for the next 30-45 minutes as one of our call centres have been evacuated (everyone is safe) due to a HVAC system malfunction. We appreciate your patience. -JB

Hey everyone, we're experiencing an outage in BC at this time. You may experience slow or no connection. We are working on restoring service. Currently we don't have an ETR.

We have noticed an issue with our DSL links in Ontario & Quebec areas. We are working on fixing it as soon as possible. We recommend a full unplug of your modem from the power source a full 10 minutes to see if it clears the issue for now. We will update with new information.-LR

We are currently aware of a network outage affecting our cable customers in BC. This is in and around the areas of Victoria, Kelowna, Vancouver Island & the Mainland. Poor to no internet will be seen at times. Our teams are working on a resolution but do not have an ETA. -SC

Good Morning! We are aware Victoria, Kelowna, Vancouver Island & the Mainland still has poor to no internet. There has been an Power Outage and we are working on getting everyone back Online. There is no ETA right now. Thank you for your continued patience. -LR

The issues of Victoria, Kelowna, Vancouver Island & the Mainland BC is now resolved. If you still have any problems, please unplug your modem & router from the power source a full 5 minutes. Plug them back in starting with the modem. Please DM if you have any other trouble. -LR

A new #choicewords blog from our own Peter Nowak about why it's a struggle for ISPs like #teksavvy to grow in #canada 🐖 #oink #cdnpoli #crtc blogs.teksavvy.com/hogs-at-the-ta…

Today, the Supreme Court of Canada soundly dismissed Big Telecom’s baseless appeal of the CRTC’s 2019 rate decision. We’re calling on the CRTC to immediately implement that decision and deliver affordable internet prices for consumers:

A fox was in charge of the henhouse. Now Telecom competition is dead. Are you surprised?

Following the reversal of the 2019 decision influenced by telecom giants, EBOX denounces the lack of neutrality of our government institutions and calls for the resignation of the president of the CRTC, Mr. Ian Scott. newswire.ca/news-releases/… #CRTCScandal #FireIanScott

Hi everyone, we have a developing issue impacting cable customers in the Calgary area. We are currently looking into it, but no ETR available. We appreciate your patience while we get it addressed. -am

Update: our vendor has now confirmed a cable outage in the Calgary area. They are currently working to get it resolved ASAP. We will post again as we receive further info. -am

Please note that there is currently a large spread incumbent outage that is impacting all internet and wireless (including cellphone) users, as well as third-party customers like TekSavvy. This also impacts our contact centre phone lines. There is currently no ETA