Happy new year from Team Virid! This year, we've accomplished so many things, including expanding our team, launching a new website, hosting multiple exciting events, attending Shoptalk in the spring AND fall, and helping our clients continue to grow. We can't wait to see what

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The average eCommerce return rate ranges between 20-30% and is even higher during the holiday shopping season. Consumers appreciate a flexible and painless returns experience, but for retailers, it can be a challenge to create a returns process that benefits customers but

Cart abandonment is one of the most significant challenges facing online retailers, with the current eCommerce cart abandonment rate at about 70%. While addressing the challenge requires a multifaceted approach, there are several strategies that retailers can implement

Virid’s agency services help retailers that are ready for their next level of eCommerce growth. Whether you are struggling to optimize your site design for conversions or are looking for strategies to improve customer retention, we help with every element of the eCommerce

There are a variety of ways to tackle complex eCommerce problems that don’t involve expanding your team or using excess resources. Many eCommerce merchants are turning towards automation to help them juggle eCommerce challenges that they can’t handle on their own. Read the blog

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As the holiday season comes to an end, you're likely to already be dealing with an increase in returned products to your eCommerce store. Returns can be expensive and time consuming, and you’ll need an eCommerce platform that is ready to manage the increase in traffic. If

What sets us apart from other eCommerce providers isn't just the tech, it's the people behind it. With one platform and one team to handle everything, you have control and flexibility to pick and choose the components that meet your needs without having to juggle third-party

Consumers have high expectations for their shopping experiences, so it’s important to build an eCommerce site with your customers in mind. Whether through personalized recommendations, targeted content, or just solid website navigation and design, there are many things that

Lover's Lane recognized the need for their existing loyalty customers to easily access and manage their loyalty points, and utilize points both online and in-store. Virid implemented robust integrations with their current customer relationship management system to facilitate

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Hear from Virid's Marketing Coordinator, Madeline Miller about how the Virid process helps clients build a road-map for sustainable eCommerce growth. Virid's unified solution combines our award-winning eCommerce platform marketAgility with ongoing, dedicated support to help

A shopper’s experience using your eCommerce site significantly impacts whether or not they will become a customer. Between discovering products, getting support, and completing transactions, there are many areas where things can go wrong. Read the blog post to learn about common

Every aspect of the customer’s journey touches the platform at some point. From merchandising and inventory management to hosting customer reviews and sending abandoned cart emails, the eCommerce platform is involved. In this whitepaper, we'll cover how to choose an eCommerce

A shopper’s experience using your eCommerce site significantly impacts whether or not they will become a customer. That's why it's so important to ensure that your team is careful not to make any mistakes when designing your user experience. To go beyond product discovery and

The thing that sets us apart from other eCommerce platforms is ongoing support and continuous dedication to our clients' success. Unlike our competitors, our success is dependent on helping our clients reach their goals. If you're ready to switch to an eCommerce platform that's

In the age of AI-led commerce, creating a winning customer experience has never been more important. When it comes to driving eCommerce revenue, many retailers overlook the fundamentals behind the customer experience. Before investing in new tools or expensive marketing

Getting eCommerce operations to flow successfully takes time and resources, especially if you have reached the limit of what your current eCommerce platform is able to support. Creating a solid eCommerce customer experience requires more than just data collection. If you’re

The first 90 days are critical for establishing the foundation for long-term growth. At Virid, we follow a five-step process to launch new clients: Discover, Define, Design, Develop, and Deploy. From learning more about your brand and individual needs to building pages and