@micaeladewaal So sorry to hear that this happened! We recommend taking your T-Discs back to the store for a refund or exchange.

@micaeladewaal Could you please DM us (you'll need to follow us first) & include the product UPC & Best When Used By Date? TY.

@Camp_1984 Sorry to hear that! You can find descaling solution at Canadian Tire, Bed, Bath, and Beyond and Wal-Mart. Hope this is helpful!

@ChristinedeLaD That's a great suggestion! We will be sure to pass that on to our Marketing Team. Have a great day!

@oohollywoodoo In order for us to better assist you, could you please give us a call at 1-877-834-7271? TY.

@oohollywoodoo We do apologize that your T-Discs aren't working. We recommend taking them back to the store for an exchange.

@gemsb2b Please contact our UK team at 0800 0328833 or online here: bit.ly/1VfUyqK

@JustinTyme519 TY for reaching out. Please know we take your concerns seriously and we will certainly pass your feedback along.

@vvebbed Unfortunately, we receive so many requests just like yours that we can't possibly honor them all. Thank you for reaching out!

@recipeapproved We sincerely apologize for this experience. Can you send us a DM with your phone #/case ID and best time to reach you? TY.

@SavMayBoyd TY for reaching out. Your best source of information will be the product packaging. TY.

@icingtheif You can check out our retailer websites at bit.ly/2h7fNxI for our products. We'll share your comments with our team. TY

@SoSoBizzy We advise speaking with store managers or trying Canadiantire.ca and Walmart.ca. We hope this helps and have a great day!

@MelissBazinga While our Gevalia Peppermint Mocha is available, it's only exclusive to the U.S. on gevalia.com.

@xuluana If you could call us at your earliest convenience at 877-834-7271, any of our Service Representatives would be happy to assist you.

@torontobrat You can check out our latest promotion here kraftcanada.com/brands/tassimo. We hope that this helps!

@george_or_jiri While you may find a larger selection at other online retailers, we can't guarantee the freshness & flavor of those products. TY.

@julieamckenzie Sorry you didn't enjoy your cappuccino. We conduct many trials before releasing new products. We'll share your thoughts with our staff.

@kjevandenhurk We would like to go ahead and look into this for you. Could you DM us with the UPC and your location?

@Lorasavy We're sorry, but there weren't enough sales to support our continued production. We'll make sure to share your comments with our staff.