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Mad sale JBHi-Fi CoffsHarbour

Exploring the use of wearable tech in workplace assessment. Feeling like James Bond at the moment.

Using Qualitative Research to Inform a Customer-Centric Design lnkd.in/bVXB7_X

Understanding Customer Value lnkd.in/bfDqgYu

Turn Customer Frustration Into an Opportunity lnkd.in/bys3gPA

Price disclosure - the impact lnkd.in/bNZjcwa

How Nordstrom Made Its Brand Synonymous With Customer Service (and How You Can Too) – Shopify lnkd.in/bGJQBAM

15 Customer Service Predictions for 2015 & Beyond lnkd.in/b_YGxMn

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Support Cancer Council's Relay For Life fw.to/woi38LO

Marty's new word for new experiences, helping you to deal with the unfamiliar #psa15syd

New Zealands six vocational pathways #TDAConf2015

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