Suzanne Kounkel (@suzanne_kounkel) 's Twitter Profile
Suzanne Kounkel

@suzanne_kounkel

#CMO @DeloitteUS, proud “Momma," tennis enthusiast, #tech aficionado & #inclusiveleadership advocate with an #ImpactThatMatters & customer-first mindset.

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linkhttp://www.Deloitte.com calendar_today10-03-2009 05:41:48

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Suzanne Kounkel (@suzanne_kounkel) 's Twitter Profile Photo

Our 2022 TMT Predictions report explores why boys and men read fewer books than girls and women, the impact on society, and what publishers and content creators can do to market their products in more inclusively. bit.ly/3Girz0v

Suzanne Kounkel (@suzanne_kounkel) 's Twitter Profile Photo

Are you leading with purpose? Good article by Stacy Janiak on how embracing an inclusive prosperity mindset can better position an organization for growth in the new year and beyond. bit.ly/3GnlQ9E

Suzanne Kounkel (@suzanne_kounkel) 's Twitter Profile Photo

As #MentoringMonth wraps up, I reflect on the role of mentorship on my career – the journey to the C-Suite is not a solo one. So proud of our collaboration with BECA helping build the next generation of marketing leaders! bit.ly/3g1eQnx

Suzanne Kounkel (@suzanne_kounkel) 's Twitter Profile Photo

It's #BlackHistoryMonth a time to honor the contributions of the Black community across all aspects of society. In the world of diversity marketing, Tom Burrell was a pioneer. Check out this PBS interview on his career and groundbreaking work. to.pbs.org/3L2Cmi8

Suzanne Kounkel (@suzanne_kounkel) 's Twitter Profile Photo

From airlines to grocery stores, brands across industries are battling for customer loyalty. The rapid proliferation of loyalty programs is fundamentally changing the dynamic between CMOs and CFOs. Interesting read on how to build more effective programs. bit.ly/3gjhHIq

Suzanne Kounkel (@suzanne_kounkel) 's Twitter Profile Photo

Check out Purpose Inc.’s latest podcast with Deloitte US CPO, Kwasi Mitchell, where he shares key insights from our new C-Suite Insights report and ways companies can advance purpose-related commitments by strengthening accountability and collaboration. bit.ly/3uyRuOe

Suzanne Kounkel (@suzanne_kounkel) 's Twitter Profile Photo

What’s the hardest behavioral change your company has had to commit to in order to bring its purpose to life? I recently interviewed Sephora CMO Deborah Yeh about her journey in bringing their authentic purpose to market. bit.ly/3HIwnwS

Suzanne Kounkel (@suzanne_kounkel) 's Twitter Profile Photo

At Deloitte we are evolving our organization to meet new marketplace expectations and be the destination of choice for top #marketing talent. Looking for a change? Visit our open roles site to explore opportunities aligned to your #career path and goals! bit.ly/3HUr39R

Suzanne Kounkel (@suzanne_kounkel) 's Twitter Profile Photo

#ThrowbackThursday to 2016 on my @buildOn volunteer trip to Nepal where we built a school for a community greatly in need. Look forward to working with this organization again, but this time in Guatemala alongside my son, Max! bit.ly/3rVILE8

#ThrowbackThursday to 2016 on my @buildOn volunteer trip to Nepal where we built a school for a community greatly in need. Look forward to working with this organization again, but this time in Guatemala alongside my son, Max! bit.ly/3rVILE8
Suzanne Kounkel (@suzanne_kounkel) 's Twitter Profile Photo

“If you treat purpose and strategy as distinct, you don’t have them aligned in any way, shape, or form.” Great insights from our Chief Purpose Officer, Kwasi Mitchell, on how corporate purpose has become a strategic imperative and the rise of the CPO. bit.ly/3t6mBia

Suzanne Kounkel (@suzanne_kounkel) 's Twitter Profile Photo

Our 2022 #SportsIndustry Outlook predicts we will see the blending of the real and digital worlds accelerate. As this trend continues the #CXO and #CMO will need to work together to transform the #customerexperience to better attract and retain customers. on.wsj.com/3Iyfsxt

Suzanne Kounkel (@suzanne_kounkel) 's Twitter Profile Photo

#FlashbackFriday to my @buildOn volunteer trip to Guatemala with my son, Max! 60+ children in San Jerónimo and surrounding villages will attend the school we helped build. Community leaders, parents and grandparents, everyone got involved. It really takes a village!

#FlashbackFriday to my @buildOn volunteer trip to Guatemala with my son, Max! 60+ children in San Jerónimo and surrounding villages will attend the school we helped build. Community leaders, parents and grandparents, everyone got involved. It really takes a village!
Suzanne Kounkel (@suzanne_kounkel) 's Twitter Profile Photo

One-third of consumers will walk away from a brand after just one bad experience. Learn how Chief Customer Officers can generate customer trust, empathy, and loyalty in @DeloitteDIGI_US latest article. #customerexperience #CCO #EHX bit.ly/3iaigW8

Suzanne Kounkel (@suzanne_kounkel) 's Twitter Profile Photo

I recently joined Demand Gen Visionaries to discuss the mechanics of engendering #CustomerLoyalty, innovating marketing and sales in an era of rapid change, and elevating the human experience in #B2BMarketing. Thank you to Ian Faison for the invite! bit.ly/3IiJPqy

Suzanne Kounkel (@suzanne_kounkel) 's Twitter Profile Photo

Decentraland or Sandbox? Which metaverse platform is your brand exploring to connect with customers in the virtual world? Great breakdown by the The Wall Street Journal on this nascent but quickly evolving landscape. on.wsj.com/354DHVA

Suzanne Kounkel (@suzanne_kounkel) 's Twitter Profile Photo

#ArriveAndThrive is a must add to your reading list! Brought to you by my friend and colleague @JanetFoutty, along with her co-authors from Simmons University, it reveals 7 practices to thrive as you rise to positions of greater responsibility, risk, and reward. tinyurl.com/4dupbm65

Suzanne Kounkel (@suzanne_kounkel) 's Twitter Profile Photo

How can brands create and nurture strong customer bonds and trust? I recently spoke with The Coca-Cola Co. North America #CMO Melanie Boulden for The Wall Street Journal #CMOToday, about the iconic brand’s approach to building #consumer relationships based on trust. tinyurl.com/y69zw7rr

Suzanne Kounkel (@suzanne_kounkel) 's Twitter Profile Photo

From Chief Experience Officer to Chief Happiness Officer, seats around the #CSuite table are growing. Check out this Business Insider interview with my colleague, Kwasi Mitchell about his role as Deloitte US’ first CPO and his journey to the C-Suite. tinyurl.com/2tduk9y8

Suzanne Kounkel (@suzanne_kounkel) 's Twitter Profile Photo

The #metaverse is here. Is your company ready? Check out Deloitte US's chief futurist, @MikeBechtel, and Exec. Board Chair, @JanetFoutty's take on approaching board-level discussions re: the metaverse and what it means for growth, talent, and risks. tinyurl.com/ye8aewwx

Suzanne Kounkel (@suzanne_kounkel) 's Twitter Profile Photo

The ability to lead through disruptive dynamics will likely be the most important and differentiating #leadership skill of the next decade. Where should business #leaders focus their efforts going forward? Jason M. Girzadas bit.ly/3LzBMb7