Stephanie Thum, Ph.D., CCXP
@stephaniethum
Commissioned author @Sage_Publishing. Adjunct B-school faculty @IndianaTech. Founder @PracticalCX®. @LinkedIn Top #CX Voice. 🖤💛 Steelers! Tweets are mine.
ID: 21345004
https://www.researchgate.net/profile/Stephanie-Thum 19-02-2009 22:08:34
43,43K Tweet
23,23K Followers
19,19K Following
Wow! Just stumbled onto this. Thank you, Working Solutions! 10 Women in #CX to follow in 2024. workingsolutions.com/blog/10-women-… (Love seeing Jeannie Walters + Annette Franz, CCXP on this list, too.) #CustomerExperience
⌛️🫰Last week's The White House "Time is Money" memo was a clear signal the quest continues for better #cx as a #business standard. However, as I explain in this post, it is far from the regulatory crackdown some say it is. #customerexperience linkedin.com/pulse/time-mon…
Pottery Barn just redesigned some of its most popular #furniture with a different, underserved customer segment in mind. #cx #retail #customerexperience Pottery Barn linkedin.com/pulse/why-pott…
✈️ Some traveling #customers just can’t catch a break, man. #travel #cx #customerexperience #airlines (With a headline that sounds like Amas Tenumah wrote it. 🤓) usatoday.com/story/travel/c…
⌛️🫰Last month's The White House "Time is Money" memo signaled that the quest continues for better #cx as a #business standard. But please don’t call it a #regulatory crackdown. Because it wasn’t. #customerexperience linkedin.com/pulse/time-mon…
Today I begin teaching an online undergraduate class in #leadership at Indiana Tech. To the students who look up my X feed, hello, superstars! 👋 See you in class. 📚 ✍️ 🤓
SVP Chief Customer Officer role just reposted for Nationwide. #cx #customerexperience #insurance #jobs #customers linkedin.com/jobs/view/3980…