CLowetweets Hello, Please send us a DM we'd be happy to assist. Thanks! -Amy

AboutWillKate alexandani Vaca 😍 Happy Shopping! -Jess

TweetTwit117 Hello, If there's anything we can assist you with please send us a DM. We'd be happy to assist! Thanks. -Amy

EJGibney Thanks for bringing this to our attention. We'll be sure to share this with our teams. -Amy

BlueGarnet Hi! We're sorry for the double charge. It's always best to contact the store directly to get this resolved. We can also reach out to the store on your behalf and arrange a follow up with the store manager. Please send us a DM if you'd like us to contact the store …

BBBSChi Hope you had a great time in store with us! -Mo

HalfWallet Such a great deal! Happy Shopping! -Jess

mbrenner53 Hi, I'm sorry for any inconvenience. We'd be happy to look into this further. Please send us a DM with your order number and email. Thank you! -Jess

teriesensten Hi Teri, please send us a DM and we'd be happy to help. Thank you! -Jess

matthausmann Hi Matt! We're sorry for the trouble. Please send us a DM and we'll be happy to help you! -Frazier

alliep Hi Allison! Thank you for bringing this to our attention. We're so sorry for your disappointing experience. Please send us a DM if you'd like further assistance. -Mo

askabusdriver Hello Rachel! We would be more than happy to look into this issue. Please send us a DM if you like to discuss further. -Mariah

calfonsoalmanza Hello alfonso, We would be more than happy to look into this issue. Please send us a DM if you like to discuss further. -Mariah

LainsaMains We appreciate your feedback. We will be sure to pass this information along to the appropriate teams. Please send us a DM if you like to discuss further. -Mariah

Deb_Rosenthal Hello Debra, We would be more than happy to look into this. Please send us a DM if you like to discuss further. -Mariah

Deb_Rosenthal Hello Debra, if you are unable to DM us, please feel free to reach out to our Customer Care at 1-888-966-6283. -Mariah

LaDucker You're welcome, Laurence! -Mariah

neneluv12 indebeelo Hi Cordelia! We're sorry to hear that your experience has been less than favorable. Please send us a DM for further assistance. -Mo

Fash_Events Hi there! We'll be happy to help you. Please send us a DM with you email and order number! -Frazier

PhillyCandleMan Such a great fragrance! Thanks for sharing your latest buy with us! -Mo