🆕 You can now apply for a refund from a previous tax year without having to call! Complete our new form if you think you've made repayments but your income was below the annual threshold. Already asked us for a refund? Don't use this form, your refund is in progress.

🔐 Keep your personal info safe! Fraudsters sometimes pretend to be #SLCRepayment to steal your details. This is a #Phishing scam. Student Loans Company Repayment is verified as an official government organisation. Please don't engage with any imposter accounts. 🔗 gov.uk/guidance/phish…

🎄 The #SLCRepayment social media service will be closed over the festive period from Friday 22 December. We'll be back online as normal from Wednesday 3 January 2024. If you’re looking for info on your #StudentLoan repayments, find this in your online account.

We’re aware of a problem that is impacting our phone service where some customers are being disconnected unexpectedly. We’re sorry if you’ve been impacted by this and thank you for your patience whilst we fix the problem.

We're currently experiencing a very high volume of calls meaning it could take longer than usual to get through on the phone. Thanks for your patience if you've been affected by this. You’ll be able to sort most things yourself in your #SLCRepayment online account ⤵️

Think you might be due a refund on your #StudentLoan repayments? Use our handy table to check if you're eligible. Find out more: gov.uk/repaying-your-…

If we need to contact you about a #StudentLoan refund we might need to email you, so it’s important we have the right contact details. 📋 Sign in to your #SLCRepayment account and keep us up to date with any changes to your email or contact details.

Make sure you don't miss out on important updates about your #StudentLoan repayments. 📋 Sign in to your #SLCRepayment account and keep us up to date with any changes to your contact or bank details.

Did you know you can update your bank details in your #SLCRepayment account. If you’re due a refund we’ll need your bank details to pay it to you. 📋 Sign in to your #SLCRepayment account to update your details: gov.uk/slc/signin

You’ll miss out on important updates about your #StudentLoan repayments and refunds if your details aren’t up to date! 📋 Sign in to your #SLCRepayment account and keep us up to date with any changes to your contact details: gov.uk/slc/signin

If you’ve been making repayments but your confirmed annual income is below the repayment threshold, you’ll be due a refund! Don’t contact us, we can’t process your refund until HMRC has told us how much you earned after the tax year has ended. This normally happens by the end of

We’re aware some customers using VPNs or Private browsing may be having problems signing in. We're looking into this quickly and will update you here. You'll be able to sign in to your account using a device not on a VPN or by turning private browsing off.

This has now been fixed, you can sign in to your account as normal. Thank you for your patience.

If you made repayments in the 2023/24 tax year but your confirmed annual income is below the repayment threshold, you’ll be due a refund! You don’t need to call us. We’ll contact you when you can request your refund. We can’t process your refund until HMRC has told us how much

We're currently experiencing issues with our systems meaning we can only deal with general #SLCRepayment enquiries over the telephone and on social media. We're working to fix this and will update as soon as it's been resolved. Sorry for any inconvenience this may cause.

This issue has now been resolved and you'll be able to contact us again regarding all #SLCRepayment related queries. Sorry again for any inconvenience this may have caused.