Many brands assume they understand customer needs—yet only 60% of consumers agree. AI-driven CX analytics bridge this gap by providing real-time insights, outperforming traditional surveys, and preventing costly missteps. Skyluxinc Cooltrack

Social listening is a powerful tool that B2B companies can leverage to enhance their sales. By identifying the right social media channels, businesses can unlock the full potential of social listening and drive meaningful results in their sales efforts. Skyluxinc Konnect Insights

🚀 El futuro de los Contact Centers está en la IA y el análisis en tiempo real 1 de cada 3 consumidores cambió de marca en el último año por una mala experiencia. Hoy, no basta con cumplir expectativas, hay que superarlas. 💡 Skyluxinc Genesys

Failing to protect customer data damages trust, reputation, and retention. A single breach can drive customers away. Strong encryption, access controls, and training are essential. Data security isn’t optional—it’s a competitive advantage. Skyluxinc Cooltrack

Effortlessly schedule posts across multiple social media channels and gain a 360-degree view of your content calendar with Konnect Insights! Streamline your social media management, stay organized, and ensure a consistent brand message across platforms. Skyluxinc Konnect Insights

Elevate your game by ➡️Setting clear goals ➡️Choosing the right tools ➡️Tracking key metrics ➡️Listening & Sentiment analysis ➡️Continuous improvement. Skyluxinc Konnect Insights

Reimagine Your Contact Center in 2025! A fresh year brings to transform how your contact center drives exceptional customer and employee experiences. The right Contact Center as a Service (CCaaS) platform can define your ability to innovate, adapt, and grow. Skyluxinc Genesys

Ever wondered what happens between the clicks⁉️ Explore the realm of Social Monitoring – where every comment, mention, and sentiment matters. Elevate your engagement game and build lasting connections with your audience. Skyluxinc Konnect Insights

Great CX strategy gets you to the starting line, but flawless execution wins the race. In today's fast-paced digital world, customer expectations are evolving rapidly. A well-crafted CX strategy is only as powerful as its execution. Skyluxinc Clootrack

🚨 Our CEO is at Genesys Inspire in Nashville, TN, from March 3 to 7! 🌟 Join us for insightful discussions on the latest trends and innovations in customer experience. Don’t miss this opportunity to connect and explore the future of CX. See you there! Skyluxinc Genesys

🚨 Our CEO is at Genesys Inspire in Nashville, TN, from March 3 to 7! 🌟 Join us for insightful discussions on the latest trends and innovations in customer experience. Don’t miss this opportunity to connect and explore the future of CX. See you there! Skyluxinc Genesys

Seamlessly navigate the world of social media analytics with Konnect Insights! Simplify data analysis and effortlessly uncover hidden opportunities to unlock valuable insights that drive growth. Skyluxinc Konnect Insights

Happy Holi from Skylux! 🌸✨ May this festival of colors bring joy, success, and new beginnings. Let’s celebrate unity, positivity, and prosperity together! 🌈 #Skyluxinc

Unlocking Customer Insights with AI 🔍 90% of customer feedback is unstructured, making it tough to extract actionable insights. Identifying key themes helps businesses uncover real pain points and improve experiences. Skylux Cooltrack

Unlock the extraordinary potential of social listening – your brand's ultimate superpower, as it enables you to: 🎯Understand your audience deeply 📊Track your brand reputation in real-time Skyluxinc Konnect Insights

Ever wondered what happens between the clicks⁉️ Explore the realm of Social Monitoring – where every comment, mention, and sentiment matters. Elevate your engagement game and build lasting connections with your audience. Skyluxinc Konnect Insights

Don’t just count keywords—understand the “why” behind customer feedback. AI-powered theme detection reveals deeper insights that manual tagging often misses. Smarter feedback analysis = better decisions, stronger CX. Cooltrack Skyluxinc

🚀 Our CEO, Mujeeb, is heading to #CCW2025 from June 9–12! Looking to connect on CX, explore collab opportunities, or just have a great industry chat? 📅 Book a time to meet him: calendly.com/mujeebp #SkyluxTelelink #CustomerExperience #CXLeadership #Networking

In 2025, a 5% survey response rate isn’t a metric to fix—it’s a red flag. Modern CX teams aren’t tweaking surveys. They’re building systems that listen continuously—across channels, signals, and silence. #skyluxTelelink #clootrack #CustomerExperience #CX

Too many dashboards. Not enough clarity? Unify CX + Marketing analytics with Konnect Insights: ✅ One interface ✅ AI-powered, role-based metrics ✅ Less tab-switching Smarter data = smarter CX decisions. #skyluxinc #konnectInsight #CXAnalytics #CustomerExperience #CX