Here's some great advice about why most digital transformations fail... and what leaders must to do to keep from falling behind... buff.ly/3BtsB8z #digitaltransformation #innovation #technology

Congratulations to Kurt Schnittger and Tom Radojicic for winning The Service Council’s “Most Innovative” award for their SightCall presentation at the 2022 Smarter Services™ Executive Symposium in Chicago! Service Council @NCRCorporation @medtronic Cummins Inc. @biotek Hologic

Achtung! If you speak German and are interested in virtually joining us for the Smart Remote Service event in Berlin (Sept 25-27)... we have free tickets available here: buff.ly/3y4Fwx9 we.CONECT #remotesupport #fieldservices #videosupport #customerservice

Conference Insight: "The key to getting buy-in for new tech in your company is to get the critics on board, build a fusion team, and invest in the planning and time it takes to iron out any concerns to make digitization journey a success." #smartremote #fusionteams #digitization

Once upon a time, a company could be considered “environmentally proactive” if they had recycling bins in the break rooms.But times have changed. buff.ly/3dNa8Ms #sustainability #corporatesustainability #visualsupport #sightcall #visualassistance #digitaltransformation

Thank you to we.Conect and all the great presenters who kindly shared their insights during the past 48 hours, we thoroughly enjoyed the 10th Smart Remote Service conference in Berlin and look forward to next year! we.CONECT @WashTec_AG #Remotesupport #smartremote

There’s an economic storm coming. The problem is that nobody can predict exactly where it will hit, how long it will last or what kind of damage it will do. buff.ly/3fkKr6j #visualsupport #visualautomation #digitaltransformation #leadership #innovation #sightcall

If your business is doing things the way they were done 500 years ago, you're probably due for an upgrade. Great insights on the multi-billion-dollar benefits of ditching pen and paper processes... buff.ly/3e6hfzG #digitaltransformation #digitization #processautomation

When it comes to reducing greenhouse gas emissions, helping companies decrease truck rolls and technician callouts really packs a punch... buff.ly/3dNa8Ms #sustainability #innovation #digitaltransformation

How do you get 1,800 different contractors to meet ONE set of safety and quality standards? Give them a tool that changes the way they work... buff.ly/3Eq3RkZ #digitalprocessautomation #innovation #digitalworkflow #visualautomation

More companies are realizing that embracing new digital tools to help them work smarter is no longer considered a bold or risky move. It’s become a necessity. buff.ly/3fkKr6j #digitalprocessautomation #visualautomation #innovation #digitaltransformation

Struggling with high operational costs and inefficient processes? SightCall for Microsoft Dynamics 365 can cut costs and streamline diagnostic efforts to deliver great experiences for customers, technicians and your business. buff.ly/3s9eWzn Microsoft 365 #visualsupport

COVID challenged L’Oreal to develop an innovative way to connect with customers. See how SightCall and Salesforce helped them recreate the in-store experience with virtual beauty consultations... buff.ly/3SzSj1J L'Oréal USA Salesforce #innovation #visualsupport

Unlike Las Vegas, what happens at Field Service Asia doesn't stay at Field Service Asia. Plenty of actionable ideas and insights to inspire your service organization. We're proud to sponsor this event and look forward to seeing everyone in person again! buff.ly/3Ut3Qla

“Every new beginning comes from some other beginning's end.” —Seneca Here's to a happy, healthy and prosperous 2023!

In a world of surgical robots, pill-sized cameras and smart watches that can track our dreams, med device manufacturers need to make sure their service organization can keep up with changing times... buff.ly/3j5YWxa #medtech #fieldservice #healthcare #innovation #AI

Insurance companies have no way of warning Debbie that the guy on his phone is going to run the red light. You can’t tell her to speed up or slow down. You can’t stop time. The best you can do is not make it worse. buff.ly/3Jl47nP

While the heroes of Marvel and DC do a fine job of saving the universe, nobody from radiology is calling them when an MRI goes down. That kind of work requires a different set of skills... buff.ly/3k3Vjs8 #RemoteSupport #MedicalDevice #FieldService #AR #VisualSupport

Here's a quick story about the Icelandic insurance company that transformed its claims process so drastically that it got them on stage with the President... buff.ly/3n3LPOE #Insurance #Innovation #Sustainability #VisualClaims #RemoteSupport #VisualSupport

Give your med device field service teams the ability to respond, serve and solve FASTER than ever before with the remote support tool that feels like a SUPERPOWER... buff.ly/3LGI5gi #RemoteSupport #VisualSupport #FieldService #MedDevice #MedTech #Healthcare #CX