
Shiona McDougall
@shionamcd
middle class mum and sometime marketing strategist
ID: 62499247
03-08-2009 12:07:27
96 Tweet
128 Followers
468 Following

I feel cheated by Groupon UK who hid unreasonable restrictions at the bottom of the fine print. Anyone want a voucher for Avengers Station London after 5.30pm one weekend? #customerservicefail







How many Virgin Media ❤️ call centre agents does it take to completely mess up my morning? Turns out the answer is 3 today, 2 yesterday and several before that. #tearingmyhairout

On my 15th Virgin Media ❤️ call centre agent this week. Still no resolution to the problem they have caused me. Open to suggestions from the floor on how to speak to someone who can actually help me.

Still waiting for my 2 promised call backs from Virgin Media ❤️ too. Or I'd at least settle for a call centre agent who doesn't just ask me to explain everything again then transfer me to someone else... #badservice #noexcuses

I've been a loyal customer for 15 years. I pay over £150/month for all the TV, broadband, phone services plus 3 mobile sims. You'd think they'd want to keep me. Apparently not. Virgin Media ❤️ #fail

So it took 2 hrs 15 for Virgin Media ❤️ to hang up on me today (after they called me a liar). #checktherecording


Anyone know how to get beyond a stage 1 complaint with Southwark Council? I just keep getting the automated "we'll respond within 3 days" then nothing. Harriet Harman ? Anyone?

Still trying to get any answer at all apart from an automated receipt from Southwark Council Any suggestions Victoria Mills Cllr Kieron Williams Harriet Harman Gavin Williams ? I have a complaint number. It's not a huge deal but I'm getting fed up with being ignored.


Love this idea from vodafoneuk in my taxi home. Shame the iPhone charger is broken though.


This appears to be par for the course these days on Thameslink - 3 trains gone past with no space for anyone to get on.


Every meeting has started with GOT chat today. Look how excited we are... Marsha scromey Matt Darius Henry Joe Hoppard (he/him)