Seb Garber (@sebgarber) 's Twitter Profile
Seb Garber

@sebgarber

ID: 612059155

calendar_today18-06-2012 22:29:50

921 Tweet

61 Followers

0 Following

Seb Garber (@sebgarber) 's Twitter Profile Photo

I'm Still waiting for a response Las Vegas Hostel about my refund? Very quick to take money but have been avoiding all my calls an emails since I made you aware that you charged me twice. Any explanation??

Seb Garber (@sebgarber) 's Twitter Profile Photo

Thinking of flying with Qantas ? DONT. 4 DAYS NOW AND WE HAVE STILL NOT RECEIVED OUR LUGGAGE...which is in the airport! they just won't let us collect it yet! Shut their phone lines and our outright ignoring us. No compensation has even been offered as of yet. DO NOT BOOK.

Seb Garber (@sebgarber) 's Twitter Profile Photo

Hi Qantas, still awaiting a response to our ongoing issue. Is there any reason you are choosing to ignore myself and Emily Keith ? Is there a criteria to how Qantas chooses which customers to respond to and which to ignore? Or is it just luck of the draw?

Seb Garber (@sebgarber) 's Twitter Profile Photo

Hi Qantas, still curious as to why you're ignoring both mine and my girlfriends DM and other forms of contact. You seem to be able to reply to every other tweet so why not ours?

Seb Garber (@sebgarber) 's Twitter Profile Photo

Hi Qantas, any chance someone might reply to my direct message today? Going on 7 days now without our luggage.. and still no compensation

Seb Garber (@sebgarber) 's Twitter Profile Photo

Hi Qantas me again...still waiting for a response. Is everything okay?? Been 3 days now, I'm beginning to get worried. Has everybody gone home ill? Or perhaps a power outage effecting only qantas workers? Or maybe you've lost the office keys the same way you've lost my luggage

Seb Garber (@sebgarber) 's Twitter Profile Photo

Hi Qantas, I've seen you've responded to other tweets so I'm glad to know you're alright. Just strange as I've sent many tweets and messages but still no response?? Any chance you could stop ignoring me and offer some form of customer service to those that need it?

Seb Garber (@sebgarber) 's Twitter Profile Photo

Hi Qantas just checking you've received my last 15 messages? Most companies respond to 1 message within 24 hours not 8 days... can someone kindly respond please as this is totally unacceptable. #qantas #qantasdisgraceful #terriblecustomerservice

Seb Garber (@sebgarber) 's Twitter Profile Photo

Delighted that @qantas just hung up on me over the phone, after trying for 8 days to get through to someone.. Fantastic customer service yet again.

Seb Garber (@sebgarber) 's Twitter Profile Photo

New update, Qantas have outright refused to pass me through to a manager. What company refuses to allow its customers to speak with a supervisor. Qantas I'm beginning to feel you have our bags but just don't want to give them back.

Seb Garber (@sebgarber) 's Twitter Profile Photo

Called Qantas AGAIN, this time their manager has told a consultant I need a 'valid reason' to be able to talk to him. So no luggage for 9 days, no compensation and 0 customer service doesn't count as valid? Do Qantas care about their customers at all??

Seb Garber (@sebgarber) 's Twitter Profile Photo

Third times a charm... oh no just kidding, @qantas have hung up the phone again after I have politely asked to speak direct to a manager. Is anyone at @qantas going to help or do you have no intention of returning my bags??? #qantas #ACA #potentialtheft??

Seb Garber (@sebgarber) 's Twitter Profile Photo

Can anyone offer advice on how to take legal action against an airline? Qantas have lost my luggage and are ignoring all my attempts to make contact. It has been over a month, I am beginning to feel they have no intentions of compensating me or honouring the montreal convention.