Oh no, Mike! We regret to hear that your scheduled repair was not completed! Per your message it sounds like the tech had to call in sick. We'd like to pull put the account and confirm you have the next available appointment that works with your schedule. To do so, please confirm

@mrallornothingWe again apologize for the inconvenience. -SMT

Hi Veronica, thanks for reaching out. We are sorry to hear you are experiencing issues with your dishwasher and getting it fixed! Please send us a DM including your full name, address, and phone number so we can look into this. Thank you!-SMT

Hi Justin, we are disappointed to hear you are experiencing issues with the installation of your dryer! Please send us a DM with more detail so we can better assist. Please also confirm your full name, address, phone number, and the order # . Thank you!

Hi Tammy, we are disappointed to hear about the issues you experienced with the order of your TV! We'd like to look into this and see what we can do to help. Please send us a direct message including your full name, address, phone # and the order #. Thank you!

@hotdonna287Hi Donna, we're disappointed to hear this! Let's pull up the account and see what's going on. Please DM the sales check number, name, address, and phone associated with your original purchase ... thanks! -SMT x.com/messages/compo…

@joseylynchJoseph, we apologize for any confusion. Shop Your Way points cannot be earned on transactions in which Shop Your Way points were used for payment. -SMT

@guinea_wranglerHi Diana, thanks for reaching out. Yes, we do price match with certain stores and only if they can deliver the same time we can. Please tell us more so we can help you. Thanks. SMT

@cdubneldHi Chuck, we are sorry the technician did not give you this information. We have emailed our business partners with your concerns you will be contacted in 24 business hours. Thanks. SMT

@ibbriteliteHi Becky, thanks for reaching out, we apologize for the lack of communication. Please, Pm your name, phone number, and address so we can assist you better. Thanks. SMT

@waka_paka_Hi Nathan, thank you for the information. Thank you for your feedback. Which department were you trying to reach? We apologize for the difficulty you have experienced. Thanks. SMT

@firstbasciaHi Barbara, we sincerely apologize for the information we gave you turned out to be incorrect. In order for us to assist you better please PM your name, phone number, and address. Thanks. SMT

@bizdobetterHi, thank you for reaching out. Oh No! this is not how we want our members to feel. We are more than happy to help you! Please send your name, phone number, and address so we can assist you better. Thanks. SMT

Thank you for providing us with that information however, we deleted your tweet to keep your personal information safe.Can you please send us a DM confirming the name and address that is associated with the phone number your provided us with? Thank you.

@thenikkigee Nikki, we regret the lack of professionalism received. This is certainly not the experience we want for our members. We'd like the

@thenikkigee opportunity to pull up the account. Please confirm the full name, address, and phone number. If you are not the account holder, please

@thenikkigee instead confirm their full name and their relation to you, thanks.

@ImposterAndy Andy, we regret to hear this! Please reach out to our Repair team to schedule service at 800-424-2047.

@MollyGretal That's amazing and fun to see, Molly! Going strong :)

@leann_po We have reached out to your case manager and they will be reaching out shortly. Thanks.