John James Can’t wait for the Ed Davey cannon stunt
Lauren MacDougall Southeastern Lauren, this is really silly from you.
Lauren MacDougall Then no, if you are already using the ticket then you wouldn't be able to refund and any changes should be made before travelling. Speak to teh conductor to see if there's anything they can do as they may be able to assist ^PK
Lauren MacDougall If its before the time of travel you can refund the incorrect ticket and repurchase the correct one in your online account ^PK
Southeastern hi! I accidentally bought a single ticket when I meant to buy a return. Is there anything I can do to amend this instead of buying another ticket at almost the same cost again 😭 thank you!
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Lauren MacDougall Hi Lauren, you should be able to enter the ticket details. The screenshot isn't a required field. ^NM
Southeastern Thanks. Problem with the sticket is that I can’t screenshot it and the form requires a picture. What do yiu suggest?
Lauren MacDougall Hi Lauren, if you activated your pass then please claim through our form bitly.ws/32Tjc If a pass has not been activated then delay repay cannot be claimed. ^NM
Southeastern hi, was due to travel from martin mill to St Pancras today but my train was cancelled (6:33). I have a flexi ticket so is it possible to claim delay repay? How do I do this? And what would I be entitled to?
Ellis Whitehouse Lauren MacDougall RegionalPressAwards Katrina Chilver Anna Willis Just seen this. I’m so proud of you 🥰