PDSA round 1 ready... steady... go!!!!! elizabethjenn Sussex Community NHS Rosie Tettersell Walter Da Silva Gillian McTaggart

Great discussion around value, what does value means to you and/or patients? Sussex Community NHS

Understanding our users is an integral element of being able to design and improve our services. Without knowledge of what our users actually ‘think/do/say/feel’ we can make incorrect assumptions. Empathy Mapping facilities this Sussex Community NHS

QI Lead Post Course Workshop has started...Sussex Community NHS

Qi in Action - Impact of early Triage to reduce waiting times - TeamWestSussex - Falls West Sussex Please check out this Qi in Action :-)

The Children’s Safeguarding team are doing a project to support the correct referral process & improve the quality of referrals made by UTC & MIU for children where there are safeguarding concerns, to the Integrated Front Door (Children’s Social Care) in West Sussex. Sussex Community NHS

Good Morning Improvers at Sussex Community NHS Another great tool! How do we ensure that we identify all the potential causes of a problem in order to discover the root causes? - please contact us 😀#QITwitter #QualityImprovement #fishbone #QCommunity

a late picture from our Qi Lead course back in February. it was such a great fun to have you all plus, you all did great in the ED flow exercise.😀 we have few spaces left for the next cohort in April! do get in touch.... #QiTwitter

What a way to start our Gold Away Day!!! Our Qi Lead Facilitator getting her Gold Qi badge!!!! elizabethjenn Rosie Tettersell Walter Da Silva Gillian McTaggart Sussex Community NHS

Developing our approach to Qi Coaching elizabethjenn Gillian McTaggart Sussex Community NHS Rosie Tettersell Walter Da Silva Sid Beech Cath Heaney 💙 Robin Davis 💙

#Kanomodel How do we ensure we identify the needs and wants of service users? What are your Must Haves/ Satisfiers/ Delighters within your service or department? Check our channel on Teams as we just have shared a How to guide to use this useful tool.

As well as providing training and mentoring to staff, we are more than happy to join your meetings to help with quality improvement and be available to support your team in whatever way works best for you. Get in touch!!

In March we celebrated 5 QI Leads completing their projects!!!! Celebrating is something we love to do.... If you have completed an improvement and want to promote and celebrate it let us know!!!! Sussex Community NHS

Tea, cake and celebration! Well Done IV Team TeamWestSussex Quality Improvement Project SCFT Our Community Way

Make sure you book your place via Learning Academy **Limited Spaces**

Our QI Associate Director Gillian McTaggart and QI Lead Facilitator Colette Chitty attending the Quality Improvement NHS Elect 💙 members panel 20/05/204, hosted by Cath Heaney 💙 Robin Davis 💙. #liberatingstructures #QI Sussex Community NHS

QI in Action - Design & implement a landmark guided injection (LMGI) clinic for CSIMS MSK - To provide an alternative clinic for patients to access injection therapy to reduce waiting times, improve clinical care & provide a clinical learning platform for injecting clinicians

Last week we have celebrated our Estates and Facilities Day. The team is working on a project to Improve the KPI's compliance by 50% within the next 12 months. #QiinAction #QITwitter

It's National QI Week coming up. Is the date in your diary? Find out more on our website: bit.ly/4cInS3u #QI #QIWeek #QCommunity

#QIweek