Sara Kinnunen
@sarakinnunen_
Eager to learn. Passionate about #digitaldevelopment #data #leadership #sustainabledevelopment #designthinking #customerexperience #innovation #digitalhealth
ID: 989078407546851328
25-04-2018 09:47:23
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55 Followers
98 Following
NPS as a #CustomerExperience metric measures somethings but should not be the only metric of CX to rely on. Big thanks for Katie Monteith and Marie Serrano for an insightful workshop @sdgc2018 #servicedesign #SDGC18
We have a long history🧡 Shopping back in the days has been quite different from today. Our customers appreciate new services e.g. personalized recipes K-Ruoka🍴We'd love to offer them some more. That's why we #hackthefuture & we're part of #Junction2018 2018.hackjunction.com/challenges/hea…
2nd day at next level #servicedesign seminar. Thank you Suvi Timonen for an interesting presentation. Evaluating the impact of #designthinking in business is not easy but we can start by setting clear KPIs on what we truly want to measure and keep iterating.
Exiting afternoon ahead Finlandia Hall with #wcef2019 starting now with the theme #scaleitup. How can we really scale circular economy? Interesting and definately needed topic to discuss about but more importantly to act and implement it.
Interesting evening with SDN_Finland in our new K-Kampus #Datadrivendesign are the three important words for today and on the stage @jussim_ and Hanna Luukkainen are telling what these words actually mean for K-ryhmä. Data itself doesn't bring value, it needs design to come alive😎
Even though this night is all about ⚽️⚽️⚽️ in 🇫🇮, some hardworking coders & developers work in #junction2019. We're here too with CGI Suomi🙌 If you're interested in data, more healthy life and reducing food waste, check our challenge. Let's #hackthefuture! 2019.hackjunction.com/challenges/usi…