Companies that want you to talk to customer service to cancel (looking at you - Dialpad) need a special feedback on G2! 😡

Saps Dialpad This is awful

Phil Kyprianou 💀☕️ Dialpad Yeah. And that's not 24/7 support either.

Saps Phil Kyprianou 💀☕️ Dialpad Hello, I’m the director of support for Dialpad and I can assure you support is available 24/7. I’m happy to look into any issues you guys have been dealing with.

Dulce Phil Kyprianou 💀☕️ Dialpad Um no. I pinged after 6pm on chat and got the message saying they'll get back to me during work hours over email.

I was already chatting with someone before that, but had to leave for a meeting. When I came back, there was no way to continue the conversion. That's when I…

Dulce Phil Kyprianou 💀☕️ Dialpad Been over 24 hours and I still haven't heard back btw. So much for '24/7' support.

Dulce Phil Kyprianou 💀☕️ Dialpad Also Dulce 24/7 😆