SalesforceCA (@salesforceca) 's Twitter Profile
SalesforceCA

@salesforceca

Salesforce is the #1 AI CRM, where humans with agents drive customer success together with AI agents, data, and Customer 360 apps on one platform.

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linkhttps://www.salesforce.com/ca/blog/ calendar_today19-01-2016 20:39:48

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Welcome to agent school. 😎 eVerse teaches AI the skills it needs through simulation and stress-testing, turning rough models into polished, enterprise-ready agents. Learn more about the research behind it: sforce.co/3LJ3FCQ

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This holiday season loyalty = revenue 💸 Michelle Grant dives into how shoppers are rewarding the brands that deliver on their promises. Discover how personalization and perks are leading the way this holiday season in Salesforce’s Holiday Predictions: sforce.co/3ImF1X4

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Signed. Sealed. Delivered. 📦 With Canada seeing record Cyber Week shopping, FedEx uses Data 360 to turn stalled customer signals into real-time action—activating shippers faster and driving new revenue. Get the full story: sforce.co/44jWMOR

Signed. Sealed. Delivered. 📦

With Canada seeing record Cyber Week shopping, <a href="/FedEx/">FedEx</a> uses Data 360 to turn stalled customer signals into real-time action—activating shippers faster and driving new revenue.

Get the full story: sforce.co/44jWMOR
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AI + analytics = more revenue, more efficiency, and lower costs. 👏 Spend 30 mins with leaders from Phacyt and Allied Fire Protection to learn how to reimagine business processes with AI–and secure executive buy-in. Register now: sforce.co/3Yj8lCn

AI + analytics = more revenue, more efficiency, and lower costs. 👏

Spend 30 mins with leaders from Phacyt and <a href="/AlliedFirePro/">Allied Fire Protection</a> to learn how to reimagine business processes with AI–and secure executive buy-in.

Register now: sforce.co/3Yj8lCn
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Service teams just got promoted. With AI handling more routine cases, teams are spending more time on complex issues, skill-building, and career-defining work. Explore the full insights: sforce.co/4qW11JZ

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Ready for retail’s biggest season?🎄📱 Our Holiday Shopping Index reveals where shoppers browse, how they spend, and what discounts actually move the needle—plus how AI boosts every touchpoint. See the insights: sforce.co/46WP3H4

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83% of Canadian customers have higher expectations than ever. PepsiCo is meeting them by keeping every retailer stocked with what they need, when they need it. Using Agentforce 360 and Service Cloud, they deliver faster, smarter service. Here's how: sforce.co/4oIbNBl

83% of Canadian customers have higher expectations than ever. <a href="/PepsiCo/">PepsiCo</a> is meeting them by keeping every retailer stocked with what they need, when they need it.

Using Agentforce 360 and Service Cloud, they deliver faster, smarter service.

Here's how: sforce.co/4oIbNBl
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Chasing every lead is out. Finding the right ones is in. 🔍 AI helps Canadian sales teams predict who’s ready to buy, keep nurture flows human, and build relationships that actually convert. Unlock the full strategy: sforce.co/3MviZDx

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Finish 2025 like a Trailblazer. ⚡ Dive into AI + Agentforce learning, earn Agentblazer Status, and make a Goal Card to share with your squad for accountability and hype. Get started: bit.ly/3YiiRtF

Finish 2025 like a Trailblazer. ⚡ 

Dive into AI + Agentforce learning, earn Agentblazer Status, and make a Goal Card to share with your squad for accountability and hype.

Get started: bit.ly/3YiiRtF
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Maintenance is moving up the value chain.⛓️ With IIoT, Canadian manufacturers use real-time data to predict failures, protect uptime, and unlock new service models that drive revenue—not just repairs. See why it's the smartest entry point for ROI: bit.ly/48QBQ3r

Maintenance is moving up the value chain.⛓️

With IIoT, Canadian manufacturers use real-time data to predict failures, protect uptime, and unlock new service models that drive revenue—not just repairs. 

See why it's the smartest entry point for ROI: bit.ly/48QBQ3r
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With Agentforce keeping work moving, teams head into the holidays like 😌 Automation, AI guidance, and seamless workflows mean more clarity now—and more calm later.

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Seeing is scaling. 📶👀 Agentforce 360’s new observability tools helps you manage agents after they've been deployed. More transparency, stronger outcomes, smoother AI-human collaboration. Get the full story: sforce.co/3XKGqeh

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If the WiFi crashes, your sales shouldn’t. 🛜😵 Retail Cloud’s POS keeps checkout flowing with offline mode and unified data driving every touchpoint. Perfect for Boxing Day chaos. See how retailers stay ready: sforce.co/41F0a6f

If the WiFi crashes, your sales shouldn’t. 🛜😵

Retail Cloud’s POS keeps checkout flowing with offline mode and unified data driving every touchpoint. Perfect for Boxing Day chaos.

See how retailers stay ready: sforce.co/41F0a6f
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New year, new CRM energy ✨ Small businesses can now run sales, service, marketing, and Slack from one workspace—no credit card, no time limit. Faster setup, easier workflows, and smarter growth from day one. Start for free and level up your 2026: sforce.co/4pz7yZY

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Hit a learning roadblock? 😅 Trailhead Agent jumps in with 24/7, real-time guidance so you can keep leveling up your skills. 😎 Explore what it can do: sforce.co/485clev

Hit a learning roadblock? 😅

Trailhead Agent jumps in with 24/7, real-time guidance so you can keep leveling up your skills. 😎

Explore what it can do: sforce.co/485clev
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2026 is the year to rethink how work works.🎆 The agentic enterprise brings AI, automation, and data together so teams can move with confidence. Start your journey today and build the kind of future-ready foundation that grows with you.

2026 is the year to rethink how work works.🎆

The agentic enterprise brings AI, automation, and data together so teams can move with confidence.

Start your journey today and build the kind of future-ready foundation that grows with you.
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Every rollout has its oops moments. The wins come from treating them as learning loops — refining data, tightening alignment, and letting Agentforce get smarter over time. Dive into 5 lessons from leaders: sforce.co/49E3eDI