Imagine breaking down channel and departmental silos to deliver seamless customer experiences. 💡

New Service Cloud Digital Engagement additions help contact centers unify unstructured, conversational data from different digital channels. sforce.co/45axYbv

AI transforms the way people work, and the benefits for employees and companies — including Salesforce — are massive.

@Salesforce has 50+ AI-powered tools to help employees drive productivity.

Check out the results (including 1000s of hours saved): salesforce.com/news/stories/h…

32% of customers will leave a brand after one poor experience.

New Salesforce Commerce Cloud innovations to improve customer experiences include:

➡️ a unified, one-click checkout platform
➡️ headless B2B capabilities
➡️ ready-to-implement personalization features

salesforce.com/news/stories/c…

NEW Salesforce Commerce Cloud features are here to help you better build commerce sites with:

🖱️ A unified, one-click checkout platform
💻 Headless commerce capabilities
🛍️ Composable commerce enhancements

Get ready to deliver richer online shopping experiences. sforce.co/3wPu62L

At Salesforce, we've rolled out 50+ AI tools for our employees.

Tasks like scheduling, summarizing meetings, and answering questions are automated. 88% of questions are resolved by Einstein Chatbot.

The result? Employees saved 50k hours in one quarter: sforce.co/3yqlzDI

Check out the innovations announced at #CNX24 to help companies become an AI enterprise:

🔹 auto-generate marketing briefs and promotions with Einstein Copilot
🔹 tap #DataCloud to surface shopper insights
🔹 trigger content journeys with Einstein Personalization

Watch 🔽

.IBM joins @Salesforce’s Zero Copy Partner Network, offering a secure and cost-effective way for you to connect and use your data.

The partnership will enable zero copy data integration between IBM watsonx and Salesforce Data Cloud.

Learn more: salesforce.com/news/press-rel…

New at #CNX24 – TL;DR:

🆕 200+ Data Cloud Connectors
🆕 Data Cloud for Commerce
🆕 Einstein Personalization
🆕 Einstein Copilot for Marketing, Shoppers, & Merchants

Get the full scoop on how to build your #AIEnterprise : sforce.co/4csoGuB

.SiriusXM had the data lake. What their team needed was an easier way to use it. Watch how they use Data Cloud and Marketing Cloud to build consistent, personalized messages for customers: sforce.co/3Vaa7Fh

Streaming 🔴LIVE from #CNX24 : The Salesforce Marketing Cloud Keynote. Tune in for the latest data and AI innovations to help marketers save time, boost engagement, and increase customer loyalty: sforce.co/44LMvKt

🔴LIVE on Salesforce+: The Salesforce Commerce Cloud Keynote at #CNX24 .

Discover industry-changing solutions designed to help you quickly increase sales and reduce costs – all with the #1 AI Commerce Platform: sforce.co/44LMvKt

🚀New: Einstein Copilot for Marketing, Shoppers, and Merchants.

Now every marketing and commerce leader has an AI assistant in every app, fueled by trusted data and metadata.

Deploy campaigns faster. Elevate buying experiences. Grow your revenue: sforce.co/3QVXJGu #CNX24

Data Cloud innovations just dropped at #CNX24 .

✨Data Cloud for Commerce: Smarter segments & intelligent insights.

✨Einstein Personalization: Real-time decisions & recommendations.

Hyper-personalize your marketing and commerce with trusted data & AI: sforce.co/3QVXJGu

Unify your customer data on one trusted platform with 200+ 🆕 Data Cloud Connectors.

See how out-of-the-box connectors bring in external data (unstructured or structured) to create AI-powered customer experiences – without the hassle of custom integrations:

5 steps to build your #AIEnterprise with Salesforce:

1️⃣Create your Customer 360
2️⃣Unify data with Data Cloud
3️⃣Activate AI with Einstein Copilot
4️⃣Get instant insights with Tableau
5️⃣Connect your people with Slack

Here's the full walk-through: sforce.co/3QVXJGu #CNX24

Welcome to the #AIEnterprise .

Stream #CNX24 🔴LIVE – the only event where you can turn your trusted CRM data into AI-powered experiences with Salesforce Marketing Cloud and Salesforce Commerce Cloud. Tune in to boost your productivity, grow margins, and build customer loyalty: sforce.co/3QVXJGu

🆕 NEW Einstein 1 Marketing and Commerce capabilities will now allow marketers and merchants to generate:

✔️ Campaign briefs
✔️ Personalized content
✔️ Specialized promotions
✔️ Ecommerce web pages

All from your trusted data on the #1 AI CRM: sforce.co/3KcAcx3

New Einstein 1 Marketing and Commerce innovations help brands:

👉 auto-generate marketing briefs and promotions with Einstein Copilot
👉 tap #DataCloud to surface shopper insights
👉 trigger content journeys with Einstein Personalization

Details here: salesforce.com/news/press-rel…