Americans disputed $83B in charges last year. Managing disputes is complex, causing customer frustration and business financial losses.

@Salesforce's Einstein Copilot Banking Actions helps banks streamline dispute management with AI automation.

More: salesforce.com/news/stories/f…

Get the scoop on top news from @Salesforce's World Tour NYC including:

✅ How Data Cloud unlocks trusted business and customer data
✅ The new Zero Copy Partner Network
✅ General availability of Einstein Copilot and new Copilot actions

Watch ⬇️ #SalesforceTour

'Can you create an email for my top open deal this week?'

@Salesforce's Einstein Copilot now includes new sales actions for boosting productivity amongst sales teams, harnessing the power of AI to accomplish tasks.

Dive into what's new: salesforce.com/news/press-rel…

Today, @Salesforce announces the general availability of Einstein Copilot and new Copilot Actions for Sellers.

➡️ Automatically generate personalized close plans
➡️ Craft follow up emails
➡️ De-risk forecasts

Learn more: salesforce.com/news/press-rel… #SalesforceTour

Today, companies struggle with islands of data spread across various systems.

With the new @Salesforce Zero Copy Partner Network, companies can connect their data from anywhere to Data Cloud, unlocking its power in less time and at a lower cost.

salesforce.com/news/press-rel…

69% of sales pros say selling is harder now, according to @Salesforce's State of Sales report.

Today, Slack Sales Elevate launches a new user experience to help, with a personalized view of team performance, pipeline data, and account records.

More: salesforce.com/news/stories/s…

Manually managing complex incentive compensation plans can be difficult and time-consuming.

Today, @Salesforce announces Spiff incentive compensation management add-on for Sales Cloud to help professionals better manage these complex plans.

More: salesforce.com/news/stories/s…

Lack of advancement opportunities is a top reason sales pros consider leaving their jobs.

Today, @Salesforce launches the Salesblazer Community on Slack to connect and empower all sales pros with resources to advance their careers.

Learn more: salesforce.com/news/stories/s…

Nearly half of IT pros fear their security infrastructure won’t keep up with AI development demands.

Today, @Salesforce introduces tools to:

➡️ train employees on safe and secure AI use
➡️ help define and enforce data access policies.

Learn more: salesforce.com/news/stories/a…

New @Salesforce research finds service leaders are increasing their investment in AI to meet rising customer expectations and unlock revenue-generating opportunities.

Learn more in #Salesforce 's sixth State of Service report: salesforce.com/news/stories/c…

.@IHGHotels wants to provide each guest with a more personalized experience. They used the Einstein 1 Platform to:

➡️ Unify all relevant data in one place
➡️ Engage customers on every channel
➡️ Deliver more accurate, faster resolutions to guest enquiries
salesforce.com/news/press-rel…

For Beyond Better Foods, tracking key logistic info was slow, cumbersome, and impossible to scale.

With Slack's AI enhanced search capabilities, its operations team is able to find key information and fast track answers.

Learn more: salesforce.com/news/stories/b…

Incorporating AI remains a top priority for execs, but tools must be more accessible to desk workers.

Now, all paid users of Slack can use Slack AI for:

✅ daily morning digest recaps
✅ personalized search support
✅ generated conversation summaries

salesforce.com/news/stories/s…

.@Salesforce recently announced Einstein Copilot, a conversational AI-powered assistant that is redefining how work gets done.Find answers to big questions including what it is, what it can do, and how it works: salesforce.com/news/stories/a…

Welcome to Salesforce Ohana, Jason Yau! 🌟 Your journey as our new SVP & Architect promises to elevate customer success with your amazing commerce expertise! “Salesforce Hires Former Shopify Enterprise CTO Jason Yau Transform Global Brands with #1 AI CRM” salesforce.com/news/stories/j…

For busy government orgs, @Salesforce’s Einstein 1 Service for Public Sector reduces burdens through AI capabilities that help caseworkers:

➡️generate case summaries
➡️transcribe calls and suggest next steps
➡️document case interactions quickly

Details: salesforce.com/news/stories/a…

40% of small businesses believe 2024 is a 'make or break' year for them.

To help, @Salesforce has launched Pro Suite – a bundle of the best products for small businesses in an affordable and easy-to-use package.

Learn more: salesforce.com/news/stories/p…

Our collaboration with IQVIA will accelerate the development of Life Sciences Cloud for customer engagement - expected to be available in 2025. This will transform the future of healthcare relationships.

Find out more: sforce.co/4aSlnLI

For busy government orgs, @Salesforce’s Einstein 1 Service for Public Sector reduces burdens through AI capabilities that help caseworkers:

➡️generate case summaries
➡️transcribe calls and suggest next steps
➡️document case interactions quickly

Details: salesforce.com/news/stories/a…

75% of customers want to communicate with brands using instant messaging, but the user experience is disconnected.

Today, @Salesforce announces Unified Conversations for WhatsApp allowing companies to deliver personalized support in a single conversation.salesforce.com/news/press-rel…