We’re never going back to 2019…” Tune in to the latest #PatientNoLonger episode as Sara Vaezy, Chief Strategy and Digital Officer at Providence shares the blueprint for how #healthcare can learn from the past, build momentum, and sustain great ideas. bit.ly/3Ywpwzk

#ICYMI I recently sat down w/ Colin Hung of @hcictoday to discuss findings from #NRCHealth’s Sept. nSight report on why patients aren’t returning to care & how the “Golden Thread” concept can guide them throughout their #healthcare journey. More here: bit.ly/3ZsmZXk

Join me for "Could a Recession Lead to More Deferred Care?" Let's debate and discuss the disconnected patient: linkedin.com/events/couldar…

“What’s the future of AI in healthcare?" "Humans decide.” Tune in to #PatientNoLonger as Paul Coyne, Senior VP and Chief Nurse Executive at Hospital for Special Surgery (HSS) tackles burnout, dissects the fallacies of work/life balance, uses a fantastic analogy for AI, and more:

Tune in to the latest #PatientNoLonger episode as Paul Coyne, Senior VP and Chief Nurse Executive at Hospital for Special Surgery (HSS), discusses burnout, the fallacies of work/life balance, and more with #NRCHealth’s Ryan D. Donohue. Listen here: bit.ly/3SUoTwY

The last ever #DaylightSavingTime in Michigan arrives this weekend! While most of our clocks automatically jump ahead one hour, our brains and bodies don't. Here are tips to making the adjustment as seamless as possible: bit.ly/41zoaFD

You can be an integral part of moving healthcare beyond scores and benchmarks at #HUB23! Share your experience, innovation, and successes with peers and thought leaders from across the nation. Apply to be a poster presenter at bit.ly/3R1pn2q #HumanUnderstanding #GoBeyond

It’s go time at Governance Institute! NRC Health

Tune in to the latest NRC Health #PatientNoLonger podcast as Kent Sona, Vice President and Chief Information Officer at Methodist Health System, joins me in discussing Technology + Consumerism and how tech can boost the patient experience now. Listen at bit.ly/3qu49Cr

On the NRC Health #PatientNoLonger podcast, Aaron Davis, VP & CXO at UMC Health System, joins me in discussing access - particularly front door friction. Plus, he draws comparison to the gold standard of logistics: the Chick-Fil-A drive-thru. Listen now: bit.ly/3PHGuIW

Check out NRC Health’s latest #PatientNoLonger podcast as Bryan Mills CEO of Community Health Net joins me in discussing his unique perspective of what “experience” means in healthcare. He touches on PX, workforce, & consumerism – all from the CEO perspective. Listen in: bit.ly/3K4fjo8

Ever heard of a Patient Experience Warrior? Meet Brandon Jones, System PX Manager at Carilion Clinic. Check out our newest #PatientNoLonger podcast as he joins Ryan D. Donohue in discussing his unique perspective of what experience means in healthcare. bit.ly/3Qp5XHN

Listen to NRC Health’s latest #PatientNoLonger podcast as Brandon Jones, System PX Manager at Carilion Clinic, tackles the difference between data-driven & data-guided, discusses healthcare heroes, & provides ways to integrate compassion daily. Check it out: bit.ly/3Qp5XHN

Three days of great ideas shared by a fantastic lineup of guests and colleagues. #HUB23 was a smashing success and it was my honor to host and speak at NRC Health’s annual meeting!

My first time seeing the Keckley Report: Live! ⁦Paul Keckley, PhD⁩ ⁦Governance Institute⁩

Excited to be on the “Patient No Longer” podcast hosted by my friend Ryan D. Donohue with NRC Health. We spoke in-depth about how patients and healthcare providers can develop a more human relationship and why our current system makes that REALLY hard. The best way to catch it is

Embark on a healthcare revolution with the new season of the #PatientNoLonger podcast! To kick things off, Dr. Mike Varshavski joins host Ryan D. Donohue to discuss the power of digital media to help inspire trust in healthcare. Tune in! bit.ly/42b44SD #HumanUnderstanding

Dive into the heart of pediatric care at the #NRCPedsCollab in Denver! Join #NRCHealth experts Toya Gorley & Ryan D. Donohue in a session on navigating complexities in pediatric care access. Explore consumer experiences, strategies for empathic care, & more. bit.ly/3OhDGRw

5 Key Experience Trends You Can't Miss! The 2024 Experience Perspective dives into the trends you can't ignore, including: ✅ Emerging concerns impacting safety, loyalty, & volume ✅ How to engage communities & consumers for solutions Get first access: bit.ly/3tLwAxx

Are you ready to explore the changing dynamics of healthcare branding? Join us on #PatientNoLonger with Jason Brown, CEO of BPD, & host Ryan D. Donohue as they delve into insights on consumer behavior shifts, brand deficiencies, & more. bit.ly/3UXBQcz