Some of our customers have recently experienced unacceptable issues with their orders. We’ve let you down, and we’re going to fix it. Here’s what we’re going to do to make it right ➞ bit.ly/RTRImportantUp…

We’ve completed our system upgrade and are back to business as usual. We’re welcoming new orders and new subscribers to our growing community! Read more ➞ bit.ly/RTRBackToBusin…

In areas affected by the California wildfires, our shipping carriers are experiencing delays. Delays may affect your deliveries and returns, so please check your tracking information for the latest status. Please shoot us a DM if you have any questions. Stay safe!

As a reminder, we’ll be closing company-wide operations early today Nov. 3 to ensure all employees have time to vote. Any orders placed after 1PM EST will not be processed until Wednesday, Nov. 4th. Thank you for exercising your right to vote!

Due to inclement weather + high shipping volume, our carriers are anticipating delays and RTR orders and returns may be impacted. We apologize for this inconvenience. Stay safe and warm!

We are currently experiencing an outage affecting our site and app. We are on it, and are working to resolve this issue ASAP!

After a temporary outage today (7/26) impacting the RTR site and app, we are back online! We apologize for the inconvenience.

Due to the impact of Hurricane Ida, our carriers are anticipating delays and RTR orders and returns may be impacted. We apologize for this inconvenience.

Due to site maintenance, our website and app are currently down. We should be back up and better than ever around 11am EDT! We apologize for the inconvenience.

After scheduled site maintenance today (3/26) impacting the RTR site and app, we are back online! We apologize for the inconvenience.

Due to site maintenance, our website and app are currently down. We should be back up and better than ever around 8am EDT! We apologize for the inconvenience.

Happy to help! Please send us a DM with your email address so we can take a look.