1/ A common dilemma for SaaS founders is whether to focus on individual users or teams as the primary customer. This has important implications for pricing & packaging as well as product design. TLDR: Team plans are where the money is & where founders should focus. Here's why:

This is some next level stuff!

🎧 New podcast! Making Better Decisions with Sally Lait. We talk about the challenging subject of death, oh and decision making frameworks mrjoe.co/3oCxvIo #productmanagement

We found the same thing -- more income means more happiness all the way up the income scale, with no leveling off after $75k. Plus: The link between income and happiness increased 1972-2016. psycnet.apa.org/record/2020-43…

We undervalue simple ideas and overvalue complicated ones. Complicated doesn't mean correct. Simple doesn't mean simplistic.

The paradox of reading: The books you read will profoundly change you even though you’ll forget the vast majority of what you read

Over a month since the release, and Spendee | Get your money under control is still so painfully slow I dread every interaction with it. A good reminder that perceived speed is one of the most critical aspects of every design.

1/ Costco has always fascinated me. Costco makes essentially $0 in profit from product sales, since it basically sells goods at cost. Instead, it charges a membership fee that is almost 100% margin. Here are some of my favorite slides from a great overview by @minesafety 👇

All too real.

My favourite formula for writing “features & benefits” 1/ Write down the feature 2/ Ask, “so what?” to find the benefit 3/ Contrast the *old way* with your *new way*

Everything you need to know about being a top performer: the hierarchy of helpfulness

How Zendesk visualised their design and development process with a triple diamond: medium.com/zendesk-creati…

Imagine trying to compete with YouTube and Netflix at the same time. That's what Anjali Sud faced when she joined Vimeo 6 years ago. She quickly felt their strategy was wrong, and brought it up in a meeting. Today, as CEO, she took Vimeo public. Here's what happened 🧵👇

One of the most 🤯 things for me is a highly complex topic explained in a way that is beautifully short and simple, such that everyone (and non-experts) can understand. What are the best examples you’ve encountered of that—specific pictures, paragraphs, videos, blogs, etc?

The Flesch Reading Ease score is highly dependent on the complexity of the topic you write about. But SEO and content tools using FRE for readability recommendations don't take this into account. Stick to solid writing practices. Ignore readability scores.

The greatest life hack: Be nice to people.

Musí být web krásný, aby plnil svůj účel a cíle? A jak je možné, že ošklivý a zastaralý web vydělává víc, než líbivý web konkurence? 🤔 Slidy z přednášky najdete na konci článku společně s dalšími zajímavými zdroji. ⬇️ bit.ly/osklive-weby