I can confirm she's even nicer in real life! :)

Our team is loving the positive response for version 10.6! Thank you so much to all who waited patiently for us to release this. It was a lot of hard work and extra hours and we're thrilled you all have it in your hands now. We appreciate your support, truly. Happy tracking!

In case you didn't see, iPhone version 10.6 is out! This includes a big Apple Watch update that many have been waiting for. Check it out!

If your Fitness Feed is empty, know that we are working with our database provider to resolve the problem. Thanks for bearing with us!

Catching up on your tweetles. TY 4 bearing with.

Starting at 8 p.m. ET, activities will not immediately sync to the web due to planned maintenance. If you’re logged in, they will still be tracked and saved.

Hello, my tweeple. Life is hard and you're doing great. Yes, you. And you! And you and you and you.

Gave our email and push notifications article a fresh coat of paint. Check it out if you need a refresher on how to update these settings! support.runkeeper.com/hc/en-us/artic…

App developers when they learned they had just one day to prepare for Apple's surprise iOS 14 release:

App developers found out about iOS 14 a day before release -- if you're experiencing performance issues with Runkeeper (and any app), know that the developers are working to address them! (That means any feed weirdness you're seeing.)

IT HAPPENED! Im a professional athlete! ASICS America and ASICS Runkeeper are paying me to train for a marathon to see if in 12 weeks I can run one below 3 hours and 30 minutes. Read about how this happened: runkeeper.com/cms/stories/i-… and follow my training here: rk.onelink.me/506683561/15c4…

Thanks so much for your patience during our holiday break and for bearing with me as I catch up on all your tweetles and messages! I'm working through them right now. :)

That funky discolored photo bug issue (you know, the one that made you look like a #Smurf or #TobiasFünke or a member of Blue Man Group or those alien dudes from that #Eiffel65 video) should be fixed when you upgrade to iOS 14.2. I almost wish this wasn't fixed. #BlueDaBaDee

The ASICS Runkeeper™ app will undergo maintenance from 12-2 p.m. EST on Wednesday, Dec. 16. We appreciate your patience in advance.

Runkeeper will be down for maintenance on Wednesday, December 16 at 12:00 - 2:00 PM EST. For more info, please see this brief article: support.runkeeper.com/hc/en-us/artic…

We're back and hope you had a lovely holiday season! We're going to be a 2-person support team this week and are working to catch up on all your messages and emails starting from oldest to newest. Thank you for bearing with us!

The Runkeeper™ app will be down for maintenance starting Tuesday, April 13 at 2 p.m. ET.

We’re back up and running.

@Whooper90 Sorry to hear that! The guided workout volume is meant to be higher than your music so you can hear all the great coaching from Erin! Thank you for your feedback regarding adjusting the coaching volume, this is something we'll pass along to the team!

A recent update on certain Android devices has caused a bug affecting users’ GPS tracking. We appreciate your patience as we work to get it fixed. bit.ly/3AGlGr6