The benchmark report Q3 2022 is out! Download the report to discover more findings: reviewpro.shijigroup.com/education/data… #reviewpro #hospitality

A new analysis of hotel reviews by guest-experience platform-provider Shiji ReviewPro, a Shiji Group brand, shows a decline in guest satisfaction – with the most noticeable drop seen in reviews posted on Booking.com. bit.ly/3iiatIY

For Chong Yoon Ong, Manager at Radisson Hotels & Resorts, hotels must leverage guest feedback and continue to adapt their services along with their operational plans to meet all guests expectations. Download the report: reviewpro.shijigroup.com/education/data… #reviewpro #hospitality

It is truly an honor to be able to share the story of ReviewPro. In this interview for Hotel Operations, our COO covers different topics including observations about technology implementation for hotels. Read: hoteloperations.com/neil-james/ #reviewpro #hospitality

According to David Ovendale, CEO of Top 10 Holiday Parks Group, the biggest marketing tool for a hotel is always the quality of its in-property experience. Download our Q3 benchmark report to learn more: ow.ly/UuLH50LUOMA #reviewpro #hospitality

In this recent interview for Hotel Technology News, our CEO, Michael Kessler, shared tips that hotels can use to ensure that guest expectations are protected. Read: hoteltechnologynews.com/2022/12/5-feat… #reviewpro #hospitality #hospitalityindustry #technology #hotel

For Walter Hess, Head of Quality & Operations Excellence of @CorinthiaHotels Limited, the arrival experience must be pleasant. Read more: reviewpro.shijigroup.com/education/data…... #reviewpro #hospitality

Discover how ReviewPro helped the Houston-based hospitality group's team be more efficient and identify new opportunities based on its guests' reviews. Read: shijigroup.com/customers/how-… #reviewpro #hospitality

For our COO, Neil James, today's moment is all about seeing how hoteliers can work smarter and not harder, and how technology can improve efficiencies in hotels. Download the Q3 report for more insights: reviewpro.shijigroup.com/education/data… #reviewpro #hospitality

It was an absolute pleasure to welcome the Radisson Hotel Group team to our headquarters last week. Looking forward to an amazing 2023 together driving the best guest experiences across the industry! #reviewpro #RadissonHotels

In the latest article about our Q3 Benchmark report, Phocuswire combines some of the main takeaways of our paper with quotes from industry experts related to Q3 findings. Read: phocuswire.com/report-reveals…... #reviewpro #hospitality

For Teresa Poon, Director of Quality of Langham Hospitality Group Hong Kong, hotels should focus on three aspects to make sure they are offering the best experience to their guests. Download the Q3 report to learn more: reviewpro.shijigroup.com/education/data…... #reviewpro #lovinglangham

It is the most wonderful time of the year! From all of us at Shiji Group, we wish you a blessed and beautiful Christmas. May this festive season bring great joy and happiness to you and your family 🎄Happy Holidays!

It's been a great year! Our goals for 2023 are already established and we are committed to helping the hospitality sector deliver the best guest experiences. Thank you to all of our colleagues who made 2022 a memorable year. #reviewpro #hospitality

We are thrilled to have Booking.com joining us in our next webinar to share the latest insights for improving review scores and driving more visibility in 2023.Join us on January 31st, at 5 p.m. CET, by clicking on the link below: us06web.zoom.us/webinar/regist… #reviewpro

That is it. 2022 is a wrap. We have the feeling that this year just flew by as so many things happened. Events, reports, new projects, new partners, and many other occasions made 2022 a memorable year for us, and we can only say one thing. Thank you!

Making their guests feel unique is a top priority for any hotel. For the Senior Franchise Relationship Manager at Quest Apartment Hotels, understanding what guests' expectations are is a key factor prior to their arrival. Download: reviewpro.shijigroup.com/education/data… #reviewpro #questapartments

How does Booking.com’s guest review and scoring system work? How do review scores affect hotel search rankings and traveler purchase behavior? What are some strategies for improving review scores? Find out here: us06web.zoom.us/webinar/regist… #reviewpro #bookingcom

A short recap for the 1st day at #FITUR2023 Yesterday we had a very busy day with many prospects and clients including Hotel Chamartin TheOne, and ILUNION Hotels. Visit us at booth #8D44 #FITUR2023 #hospitality