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Many years ago, I sold a car to a very nice older lady. Like I did with all of my customers, I tried to follow up with her but she never answered her phone. I assumed that she didn’t want to be bothered and I certainly didn’t think I would ever see her again. However, it was

I vividly remember Thanksgiving of 1983. We were going to eat our traditional meal and then head to the Greensboro Coliseum to watch something called Starrcade. I was 12 years old and I had begged my dad to take me for several weeks. When you put my grandma in the mix, that made

Don’t keep all your talents, skills and abilities to yourself. Share them with other people and you will be rewarded in many ways. The prize comes when we pass our knowledge along to other people in an effort to give back and be thankful to God for all the gifts he has given us.

When I was much younger, I would camp out at the LJVM Coliseum for World Championship Wrestling tickets. If you wanted the best seats, that’s the way you did it before the internet. The guys I took with me were my sales managers kids. They were much younger but they loved pro

Unlike me, my wife is a pretty private person so I respect her wishes and don’t say a lot about her in my posts. However, today is the day because I feel she needs her flowers NOW! With all of my businesses and things I have going on, I work 70+ hours a week. She easily works 2x

It seems like the acceptance of mediocrity is running rampant. What happened to folks who demanded excellence? It's time for the Team Leaders to stop placing blame on their Team Members and to start looking in the mirror. It all starts at the top. So here's the challenge: set the

If you’d told eighth-grade me…the kid running around with a stack of homemade flyers promoting a school dance…that one day I’d be blessed to travel the country teaching car dealers, marketers, and entrepreneurs how to grow their businesses and change lives… I probably would’ve

I once had a long conversation with Team Member at the dealership. He said he was contemplating taking a job offer with a competitor and wanted an "honest opinion". He said the automotive industry would always be his career path but wanted to experience how the "other side" lived

Ya’ll wish Keith Bowman a happy birthday! 🎁 He’s my sales manager at Frank Myers Auto Maxx but, more importantly, he’s also my friend. He’s been a part of our team for going on 20 years and there’s no one else I’d rather have by my side. Love you, my friend. Let’s keep selling

We had the Frank Myers Auto Maxx Christmas Party last night and I left with a full heart. ❤️ Before we handed out the awards, I said something that I meant: this might be the best group of people I’ve ever worked with at the dealership. It wasn’t flattery and it wasn’t smoke. It

I remember everything about the particular moment when this photo of my dad, my brother and I was taken. I had begged my dad for weeks to stop by the hobby shop and buy me a model car. My mom kept saying no because she said it would be messy with the glue and the paint. The

PLEASE take time to detoxify the poisonous relationships in your life as soon as possible. This is one of the easiest ways to move onward and upward in 2026! “Don’t allow toxic people to rent space in your head. Raise the rent and get them out of there.” - Robert Tew Oh…and

I couldn’t sleep last night, so I did what any reasonable, holiday-obsessed human would do…I fired up White Christmas at 4am! 😂 It’s wild how that movie always brings a sense of peace and calm over me the moment it starts. The music, the magic, the holiday spirit and the

I was on a podcast yesterday. I’ve been on hundreds, and most hosts tend to ask the same questions over and over. So I tend to have the same answers. Surprisingly, I got asked one of THOSE questions. The kind that pokes around in the real corners of my life: “ Tracy…how do you

I bought my first brand-new car yesterday at 54 years old and it wasn’t a Ford! I’ve always been a #Ford guy. I’ve owned eight Explorers over the years and every single one of them treated me right. No drama. No horror stories. Just dependable, honest vehicles that became part

You know those “friends” who only pop up when they need a favor? The ones who are silent for months then suddenly it’s: “Hey buddy! Long time! Quick question for you.” Yeah. Those aren’t REAL friends. Real friends don’t just show up when they need a hand. They show up when

In the summer of 2012, I got a call that felt a little unreal. Someone from SUCCESS Magazine wanted to interview me for a profile piece. Not an automotive trade publication. An extremely popular national magazine. I remember one specific request I made before agreeing: final

In 1919, just after World War I, a man walked into my Great Grandfathers store and charged “a considerable amount of merchandise”. The customer disappeared and my Great Grandfather wrote the charge off as a loss only to have the man walk back into his store 28 years later to pay

A few years back, I wrote a book and one of the chapters was about achieving excellence. I felt that I was led to write it because it had become difficult for me to watch people just 'getting by'. You’re not here just to 'get by'. You’re here to live life with excellence. Having