We're growing our team & looking for an Account Executive to join our team in Waterloo. Do you know someone who would be a good fit for this? ow.ly/kD8S50wbCG2 #hiring #kwawesome #businessdevelopment

A great article on how AI isn't about replacing human, but about making us smarter! And extra bonus points to Sid Bhambhani for sharing how we do it at Summatti #cx #ai #customersupport

So excited to share the release of a brand new podcast called Support Ops Simplifed 🎉 We have been asked by many people on what Summatti means. Find out what it means in Episode 1 😇🙏🏻

Excited to share our story in Communitech 🙏🏻🎉

Excited to share this awesome video the team has put together to explain what we do at Summatti vimeo.com/372407809 #cx #customersupport #CustomerExperience

If you are interested in AI and customer support... You won’t want to miss this event! #cx #CustomerExperience #customersupport #ai

This just happened! 🌟

Kudos to the team for putting this great video together 🌟💯

Happy International Women's Day to all the amazing women out there. Grateful to get to work with some stellar leaders including Marie Chevrier Schwartz Eva Wong 🙋🏻‍♀️ Khushboo Jha Alanna Harvey @tanyasardana Rashmi Bhambhani Izabella

Join us to hear how you can use AI to automate Agent Performance Scorecard. Combine conversational analytics & your KPI metrics to define Agent Performance score with a no-code approach! ow.ly/mt7l50EOQJ3 #cx #agentperformance #conversationalai #speechanalytics #scorecard

If you are in Customer Support, then this is for you! Check out QA best practices you can start today! #CustomerService #customersupport #cx

If you use Zendesk, then this offer is for you… only 10 slots left!

So it’s easier to get guns than to buy baby formula?! #GunControlNow

I had a 30 mins phone call today & it was one of the most productive calls I have had today. And yes, I have had 5 other video calls 🙈🤷🏻‍♀️ #Productivity

Trying to expand my horizon… who are some of the best startup founders I should follow 👇🏼

Shoutout to all the parents who have kids at home today for summer break and they can’t play video games because of you know who! You are the real MVP #rogersoutage #summerbreak #parents #tgif

It’s been a week since I got my first speeding ticket and I’m still not over it! 🙈🤷🏻‍♀️ #HappyFriday #Friyay

It’s been 15 years of me landing in Canada & here are my top 3 tips for all newcomers ✅ Take some time to explore ✅ Network - join local FB/WhatsApp groups & meet others ✅ Get a proper winter jacket & boots - remember it doesn’t need to look good, it has to be functional!

Merry Christmas… oh wait! It’s March ❄️

Is it just me or Delta’s service has gone down?