Top 4 reasons why companies are looking into Enterprise Service Management according HDI research at SMW in Orlando. Main reason is to improve the Cx. #smworld #esm #selfservice #shiftleft #topdesk #analysts #gartner #forrester lnkd.in/e2sH6r6

Join the conversation at Gartner IOCS London coming days about the future of Infrastructure and Operations. "When going live with a new business idea, you already have 100's of competitors in the digital age, it's not about having a good idea, it is all…lnkd.in/e9VjBHK

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Strategic roadmap for #itsm / #esm for the coming 4 years according to Gartner. Good to see a almost perfect alignment with our own TOPdesk roadmap. #gartneriocs #topdesk #itsm #esm #aitsm #omnichannel #sam #cmdb #federatedknowlegdemanagement #kcs…lnkd.in/emkzTVy

Read about the latest trends in #itsm / #esm at our TOPdesk blog. #trends #artificialintelligence #topdesk lnkd.in/edYtFVw lnkd.in/es9yiwY

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IT organizations are outsourcing increasingly more services. This raises the question: how do you keep your service quality high when you’re working internal and external service providers? SIAM was developed in response to this qu…lnkd.in/dQUg5eQ lnkd.in/dz_3dpC

Victor van der Vring #Erkenning Een essentieel onderdeel van dit team #Teamwerk lnkd.in/dScrQNf

What is the role of itsm in today's digital transformation? Nice article about the topic, but the axelos approach is still siloed, not taking into account other service departments like FM, HR, Finance, administration and other ESM departments. "ITIL 4 al…lnkd.in/eMuKu7K

Nice article about the business value of Enterprise Service Management. #cio #esm #topdesk lnkd.in/drdC4Yd

Nice example of how TOPdesk and Cloudflare work together to facilitate our global expansion. #topdesk #ecosystem #partnerships #devops lnkd.in/dDZb5kx

Join our TOPdesk SEE 2021. The global service excellence experience. #esm #analysts #gartner #forrester #idc #ovum #ria lnkd.in/d4VyFmw

Frank Droogsma #Erkenning Geweldig werk geleverd en #100%Gegeven lnkd.in/d5ZVfTc

Interesting read by Forrester #cio #ittrends lnkd.in/dRtpJGx

Great research and so recognizable. What your biggest distraction when working from home? Mines is actually LinkedIn 🤔 #gartner #digitaldistractions #linkedin #employeeempowerment lnkd.in/dQK_faN

Interesting video about advanced automation in retail by Amazon. When will this be a commodity in Europe? #retail #automation #video lnkd.in/diAVnT5

Already 3 month past and a lot is happening around Pi. lnkd.in/dqCkvDZ

How to combine business with passion. Great TOPdesk Partner management event to strengthen our relationship in the Healthcare sector. #ecosystem #esm #healthcare #itsm lnkd.in/eg_XJ2Aq

Peter van Velzen #Erkenning Speelt een belangrijke rol in ons ecosystem succes. #MaaktImpact #topdesk #esm #ecosystem lnkd.in/dfv59pi6