QueueMetrics (@queuemetrics) 's Twitter Profile
QueueMetrics

@queuemetrics

Measure everything in your #ContactCenter - 20 years in, 10k+ customers worldwide. We support Asterisk, Freeswitch, Teams and more.

ID: 142295647

linkhttp://www.queuemetrics.com/?lid=T990 calendar_today10-05-2010 14:00:10

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QueueMetrics (@queuemetrics) 's Twitter Profile Photo

From our data, it looks like call notifications are now OK. Look at the disaster that happened last week. So crazy. #Msteams #teamstelephony

From our data, it looks like call notifications are now OK.  Look at the disaster that happened last week.  So crazy. #Msteams #teamstelephony
QueueMetrics (@queuemetrics) 's Twitter Profile Photo

Looking for something spooky 👻 to read on Halloween? what’s spookier than understanding why call transfers sometimes don't get tracked in Asterisk, and what do do about them? Enjoy our most-haunted Halloween tutorial! 🎃 queuemetrics.com/blog/2024/10/3…

QueueMetrics (@queuemetrics) 's Twitter Profile Photo

Looking for something spooky 👻 to read on Halloween? what’s spookier than understanding why call transfers sometimes don't get tracked in Asterisk, and what do do about them? Enjoy our most-haunted Halloween tutorial! 🎃 queuemetrics.com/blog/2024/10/3…

QueueMetrics (@queuemetrics) 's Twitter Profile Photo

Not perfect yet, but it seems like the backlog is going down. Since the midnight, our median call notification time from #MsGraph is about 23 minutes... way down from the 4-500 minutes of yesterday and the day before #MicrosoftTeams

Not perfect yet, but it seems like the backlog is going down. Since the midnight, our median call notification time from #MsGraph is about 23 minutes... way down from the 4-500 minutes of yesterday and the day before #MicrosoftTeams
QueueMetrics (@queuemetrics) 's Twitter Profile Photo

For our #MsTeams users - looks like #GraphApi is having issues in call notifications.... again. The number of timeouts and "Unknown Error"s we get is also way higher than usual. Scale is in MINUTES - usually the median is around 10 to 20 minutes.

For our #MsTeams users - looks like #GraphApi is having issues in call notifications.... again. The number of timeouts and "Unknown Error"s we get is also way higher than usual. Scale is in MINUTES - usually the median is around 10 to 20 minutes.
QueueMetrics (@queuemetrics) 's Twitter Profile Photo

QueueMetrics 24.11 is now available for download! Wallbaords on the Agent's page, improved looks and more.... queuemetrics.com/blog/2024/11/2… #freepbx #asterisk

QueueMetrics (@queuemetrics) 's Twitter Profile Photo

While call notification times are good today, we are receiving a ton of "Unexpected error" or timeouts, especially on tenants in Europe and ZA - maybe that's just because thy are the ones working now. #MsTeams #MsGraph #facepalm

While call notification times are good today, we are receiving a ton of "Unexpected error" or timeouts, especially on tenants in Europe and ZA - maybe that's just because thy are the ones working now. #MsTeams #MsGraph #facepalm
QueueMetrics (@queuemetrics) 's Twitter Profile Photo

Our Youtube Live to introduce QueueMetrics 24.11 will be this afternoon at 16.30 Central European time. Come join us at youtube.com/watch?v=szVFCd…

QueueMetrics (@queuemetrics) 's Twitter Profile Photo

We apologize for the data delays on #MsGraph that seem to be caused by an open outage TM749106 on receiving call records - #MsTeams

We apologize for the data delays on #MsGraph that seem to be caused by an open outage TM749106 on receiving call records - #MsTeams
QueueMetrics (@queuemetrics) 's Twitter Profile Photo

While not officially fixed, it's a few hours that the huge number of errors we got in the last days went away. Keeping our fingers crossed. #MsGraph #MsTeams

While not officially fixed, it's a few hours that the huge number of errors we got in the last days went away. Keeping our fingers crossed. #MsGraph #MsTeams
QueueMetrics (@queuemetrics) 's Twitter Profile Photo

Would you like to make sure that some queues can be monitored and reported on by some users only? here is a 5-minute video tutorial for you. #asterisk #freepbx #MsTeams youtube.com/watch?v=avS6nF…

QueueMetrics (@queuemetrics) 's Twitter Profile Photo

Would you like to make sure that some queues can be monitored and reported on by some users only? here is a 5-minute video tutorial for you. #asterisk #freepbx #MsTeams youtube.com/watch?v=avS6nF…

QueueMetrics (@queuemetrics) 's Twitter Profile Photo

Document, Assign, Follow Up: Get More from Every Call with Memos If your call center struggles with lost context, missed follow-ups, or unclear task assignments, the Memo feature in QueueMetrics can help. Full guide here: queuemetrics.com/blog/2025/04/0…

Document, Assign, Follow Up: Get More from Every Call with Memos

If  your call center struggles with lost context, missed follow-ups, or  unclear task assignments, the Memo feature in QueueMetrics can help.

Full guide here:
queuemetrics.com/blog/2025/04/0…
QueueMetrics (@queuemetrics) 's Twitter Profile Photo

Our offices will be closed tomorrow, 1 May 2025, for a national holiday. 🌟 We’ll be back - and ready to help - first thing on 2 May. Thanks for your understanding! #QueueMetrics #HolidayNotice