I love it when people ring you with a problem and every solution you offer they have a reason why it can’t happen that they are starting to say before you’ve finished suggesting it. Especially when not a single part of it is medical.

When I assess someone I feel like I can work out on the first 10 minutes whether I can help them, based on the systems I work in. Isn’t that so sad.

When a nurse brings you a unsolicited cuppa and a coupla chocolate bourbons, it makes you believe in humanity a million times more than hearing any medical manager or strategist speak. It’s that magic that’s being drained from the NHS by treating staff in a bollocks way.