Customizable operator permissions allow to grant or revoke access to sertain functions in both desktop and browser-based operator consoles. Please find detailed information about currently available permissions in providesupport.com/.../live-chat-…

To provide a great customer experience, it’s better to pay attention to your customer service metrics. Read our blog post where we describe some metrics worth your attention. providesupport.com/blog/customer-…

Merry Christmas and Happy New Year to all our dear clients! We wish you a wonderful holiday season and hope that the new year brings you success and prosperity. Thank you for choosing Provide Support Live Chat!

Live chat statistics API has been released! Make data work for people and build reports that actually help your team. Follow the link to read more: bit.ly/3vn6RZl #customersupport #Statistics #livechat #chatsoftware

As a PrestaShop store owner, you can easily add Provide Support live chat to your website using our simple instruction. The integration process is straightforward and doesn't require any advanced technical knowledge. providesupport.com/live-chat-inte… #prestashop #integration

Are you thinking about creating a website but not sure where to start? There are plenty of website building platforms out there to choose from. In this article we will talk about 5 web building platforms that will help you create any type of website. providesupport.com/articles/5-bes…

In today's corporate landscape, writing professional business emails is essential for every employee. This article offers valuable advice on crafting effective and polished emails, enabling you to make a lasting impression on your recipients. providesupport.com/articles/how-t… #messenger

Making customers happy is the best way to succeed in business. Check out the latest customer experience statistics and follow these ten steps to make a great customer service plan for your business. providesupport.com/articles/10-st… #customerexperience #CustomerService #OnlineBusiness

As of July 1, 2023, Universal Analytics from Google stopped collecting new data. To ensure uninterrupted analytics on your website or apps, we encourage you to migrate to Google Analytics 4. Follow the link to learn more: providesupport.com/news/live-chat… #livechat #GA4

Our Provide Support live chat tool is designed to seamlessly integrate into your customer service. No need for manual updates or customization; new updates are automatically applied. Here's a brief overview of our deal-breaking features: providesupport.com/articles/enter… #enterprise

Now you have the ability to personalize each event's sound with your preferred sound, and you can also pick the device through which all sound alerts will play. For more details follow the link: providesupport.com/live-chat-apps… #livechat #CustomerService

If you're in customer service, ever thought about how to sound more professional and friendly when chatting with customers? We've got this cheat sheet which is full of phrases you can use right away to come across as a more polished customer service. providesupport.com/articles/live-…

Starting from version 7.0.8 of the desktop chat agent app and from September 6, 2023, in the web agent app, you now have the ability to delete your own messages in active chat rooms. Follow the link to see more news: providesupport.com/news/live-chat… #livechat #customersupport

When greeting your customers on live chat it is important to make a good first impression with a compelling welcome message. In this blog post we will show how welcome messages can be displayed in Provide Support Live Chat. providesupport.com/articles/welco… #LiveChat

Have a happy holidays and prosperous New Year! 🎄

You can use Provide Support live chat on multiple websites with one account and no extra fees. To learn more, check out the article below or visit our website and sign up for a free trial of Provide Support live chat. providesupport.com/how-to/use-one… #livechat #chatsoftware

A pre chat survey can be a powerful tool to enhance your customer experience, but only if you use it wisely and effectively. Follow the link below to learn how to set up pre chat survey at Provide Support Live Chat: providesupport.com/how-to/what-is… #chat #livechat #customersupport

In this blog post, we will address the most common questions that come up when companies face the challenge of hiring live chat agents. providesupport.com/blog/how-many-… #livechat #customersupport #business

A recent trend among many companies is to adopt a work-from-home model for their employees. In this article, we will share some of the best tools for remote work that can help you set up or improve your virtual office. providesupport.com/blog/best-tool…

Once your trial ends, the number of agent profiles you can create will be determined by your subscription plan. Refer to the instructions below to understand how to manage agents. providesupport.com/how-to/manage-… #livechat #communication #CustomerService