Put on the spot by a 7 year old guest to make a bumble bee. Challenge accepted. One happy 7 yr old 🐝 West Is Best #teamhampshire #piwow

Piwow for our guests celebrating an amazing 40 years of marriage.Wishing them many more to come. 💝🍾 #madeinhampshire #operationexcellence

Great review. Well done team! #westisbest

For a couple who got the best news that their new grandchild is out of intensive care and doing well. We are all so pleased Rakesh Mistry

Goody bag for a family who had a very tiring and stressful day after misplacing their hire car keys 🚗🔑. Rakesh Mistry #piwow #westisbest

A little something for a couple Celebrating 42 years of marriage. Happy anniversary! 🍾🎉💝 Rakesh Mistry RQPI #piwow

We heard it's someone's birthday! Hope this hit the spot after a hard days aviation training Rakesh Mistry West Is Best RQPI

Father's day prep @ home! #dedication ! Love how these have turned out. Ready to give to the dad's tomorrow. 🍫Rakesh Mistry RQPI

Happy 3rd birthday so a very polite and happy little girl. She was over the moon with her gift #operationexcellence #piwow Rakesh Mistry

Lots of balloon modelling today for the kids plus a little sweetie surprise in all of our family rooms. #operationexcellence #piwow

Lovely feedback, even if i do say so myself!! Thank you Rosie 😀 x.com/Rozifairy/stat…

Thank you Rosie, you will make me blush! I am pleased you once again had an enjoyable stay with us. We look forward to seeing you again soon x.com/Rozifairy/stat…

Lovely 5 * review Brilliant staff. They couldn't promise a early check in the day before our arrival. They pulled out all the stops and got one of our rooms ready so we were able to get ready in. Lovely staff on all counts helpful friendly and professional. Ideal for families.

Who better to have at the top of our Christmas tree! #bernardbear #westisbest Premier Inn

New year's eve wedding. I hope they like my decorations. Congratulations to the happy couple

WOWed by a regular NYE guest who felt sorry for me having to work! Even remembered I can't have cheese so had a cheese free pizza delivered

Couple were tickled pink by my letter after being so unhappy with their cold room. Heater, breakfast and biscuits provided 💌🍪🍽🌛 #piwow

Guest jokes that she prefers prosecco to tea or coffee when offered extras on check in, so I magically pull out a bottle of Cava from the Wow drawer. Never seen a smile so big!

More wows tonight. Guest whose husband is in hospital accidently booked their room for June. Re booked them for tonight and popped some choccies and biscuits in their room whilst they were out to dinner with a card.

One of our guest in for a long night after falling I'll so just a little card and hot choccie for her return from hospital