We have a basket of #lslastones at reception today for our guests to take away and share. If you would like to donate one of your stones too please pop down and place it in our basket #SHARINGISCARING Mark Wanless Elaine Newbold Zoeylou simon ewins

Secret missions for this evening's mini guests! Treats have been hidden in their rooms and if they find everything on their list not only do they get to keep the goodies they also get a medal and certificate! Mark Wanless Elaine Newbold simon ewins Zoeylou #piwow #finderskeepers

When two lovely guests come to reception this morning and have nothing but praise for our last nights receptionist jadedeaconnn who handled an issue with calmness and grace and was extremely professional (the guests words) well done you! #prideintheeast Mark Wanless Elaine Newbold

Not only did he help us out with nights cover, he also helped our guests have an amazing and memorable stay and got himself a name mention, Well done Team Oadby and well done John you absolute super star 🌟 Premier Inn Ashby Mark Wanless Elaine Newbold ABBY KENINGALE

A #piwow from one staff member to another. How cute is this #miffy baby on board badge for our 'mum to be' ❤ #teamoadby #dreamteam Zoeylou Mark Wanless Elaine Newbold simon ewins

What amazing service from our Richard, well done 👍🏻#summerofservice #prideintheeast #teamoadby Mark Wanless Elaine Newbold PI Leics South

Interesting gifts from a guest (it’s usually chocolates) after a good chat for an hour about health and well-being, how very thoughtful me and Ruth are looking forward to these in the morning 🥛☕️ #healthiswealth @Mercedes_tweet Mark Wanless Elaine Newbold

When you do nights training and they bring this in for snacks 😍 Ruth’s a good un #cheeseboard #funshift Mark Wanless Elaine Newbold @Mercedes_tweet

Our guests sure know the way to our receptionists @Mercedes_tweet heart. Treated this evening to a box of 20 nuggets, hot Apple pie AND honeycomb frappe. #bestguests #sharingiscaring #ilovemyjob #teamoadby Zoeylou Mark Wanless Elaine Newbold simon ewins

A massive well done to our new receptionist Ruth, still in the training process and already getting head office compliments! Keep up the good work you're gonna be amazing. Zoeylou Mark Wanless simon ewins Elaine Newbold #teamoadby #SummerOfService

Our Lovely housekeepers and head housekeeper Pauline Blewitt thank you for all you do. You are all superstars now let’s eat.... 🥐🍳🥞 #housekeepingappreciationweek #diversy #supermop Mark Wanless Elaine Newbold

Our receptionist @Mercedes_tweet has a special #piwow for a very special 4 legged guest staying with us tonight! #bestguests #doglover #veryimportantpup #vip Zoeylou Elaine Newbold Mark Wanless simon ewins

I love my job.. guests tonight insisted on treating me after seeing how busy I've been. We definitely have the kindest people stay with us! #piwow #bestguests #chocolate #cake Zoeylou Mark Wanless Elaine Newbold simon ewins

A big Happy 30th Birthday (tomorrow) to our Receptionist @Mercedes_tweet enjoy your cakes with the guests, and enjoy your day tomorrow! We hope you have a day as special as you 🎂🎊🛍🎈#TeamOadby #Big30 Mark Wanless Elaine Newbold

Fantastic Feedback PI Leics South well done Shannon who was covering from Leicester Braunstone and @Mercedes_tweet for the name mentions, brilliant customer service Mark Wanless Elaine Newbold

Absolutely smashing Clarabridge with mentions, covering shifts and being an all round brilliant woman, our fabulous Ruth earns the crown for period 7. Well done Ruth, you are amazing!! Zoeylou Mark Wanless Elaine Newbold simon ewins #teamoadby

It's the little things that make a big difference, how lovely of our guest! Mark Wanless Elaine Newbold simon ewins

We have some newly weds coming to stay with us this evening. What a cracking Job Pauline Blewitt has done with the room, it looks beautiful. PI Leics South Zoeylou @Mercedes_tweet Mark Wanless

How adorable is this for our Lovely receptionist Ruth ❤️ PI Leics South Mark Wanless Elaine Newbold

Still super chuffed with this and all the Team, as ABBY KENINGALE said it’s small but mighty 💪🏻 PI Leics South Elaine Newbold Mark Wanless Pauline Blewitt @Mercedes_tweet