Breaking: Google’s New Business Profile: When Search Becomes a Political Tool Google is astroturfing small businesses using the new Business Profile to solicit support for Google's opposition to pending anti-trust legislation nearmedia.co/does-the-gmb-r…

New Post: Apple Maps-The Road to Discovery -Part 1 Apple's many recent updates to Maps to improve business discovery & transactions points to long term trend towards building out Maps, sending more local traffic & integrating it in the future world of AR nearmedia.co/apple-maps-roa…

Why consumer privacy is Google’s ace in the hole by Adam Dorfman ow.ly/ORfk1039HF8

Quick and helpful resource from Adam Dorfman on Near Media: Same Product, New Name: A History of Google Local Profile Name Changes nearmedia.co/a-history-of-g…

Adam Dorfman on how Google is playing catch-up to Amazon in product search nearmedia.co/google-plays-c… cc: Mike Blumenthal David Mihm

Just a reminder to the #SEO world. You can be an awesome SEO without 5k+ Twitter followers and tons of conferences. Many of us prefer keeping a lower profile and rather get the work done behind the scenes (than one the stage).

Out last podcast until 2022. Join David Mihm Greg Sterling 🇺🇦 & me for our thoughts on local, social and commerce for the week. We look at Google's new Local Packs; Yelp Review Survey and the role of Local Guides in dominating Google reviews nearmedia.co/ep-45/

For the year we published 150 newsletters, 45 podcasts and 37 analysis posts, with lots@of help help from Adam Dorfman Miriam Ellis Andrew Shotland Chris Silver Smith & Curtis Boyd (thank you!)

BREAKING #PPC: Google kills FLoC, introduces Topics API as its next-gen targeting tech searchengineland.com/google-kills-f…

The FTC & Reviews The FTC wants to make reviews for e-commerce & local more transparent & honest To get everyone’s attention they fined a poster child for very selective review publication on their e-commerce site, $4.2 mil In this thread we will unpack all of that /1 of 14

Great article on TikTok US and local marketing (with examples) by Adam Dorfman. Whether a major retailer or an SMB, you can no longer afford to ignore TikTok. nearmedia.co/untitledhow-mi…

Yandex, the biggest search engine in Russia which handles around 60% of all search traffic in the country, has warned it could collapse. The company, which also manages a ride-hailing operation, says it is unable to pay off its debts, in a statement.

First time I've ever seen Question & Answers on Google Maps:

In an article for @venturebeat, our Head of Product Growth Adam Dorfman looks at how #Google's platform might transform #healthcare, from wellness to finding a provider when care is needed. #customerexperience venturebeat.com/2022/04/28/how…

So many businesses focus customer feedback/NPS for the wrong reasons. There's a goldmine of information in consumer discussions outside of "structured data." Adam Dorfman unpacks it and why you should be looking beyond surveys and even review sites. nearmedia.co/the-hidden-sid…

It looks like this is happening even sooner than expected. socialmediatoday.com/news/tiktok-an…

Our very own Adam Dorfman Adam Dorfman shares best practices for turning negative reviews into an opportunity for business growth with SmallBusinessCurrents: smallbusinesscurrents.com/2022/08/29/how… #customerexperience #customerfeedback

Check out what our expert, Adam Dorfman Adam Dorfman has to say about how adaptive AI will improve CX in the latest from CMSWire.com. cmswire.com/customer-exper… #customerexperience #artificialintelligence

From Adam Dorfman on Near Media . . . The chatbot future has arrived. nearmedia.co/our-chatbot-fu…

If you haven’t enabled direct messaging on GBP, you're missing out on potential leads and conversions. People carry their phones everywhere, all the time, so get in there! Be inside their phones. Anywhere. Anytime. h/t Adam Dorfman from the 2021 LSRF #localseo #seo