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Einstein Copilot taps #LLMs and #GenerativeAI to enhance employee productivity and potentially improve #CX via Derek Top #DF23 wp.me/p4Y4jD-3YG

Vonage’s Partners with Deutsche Telekom; Powers MagentaBusiness API opusresearch.net/wordpress/2023…

Bring on #5G. @deutschetelekoms MagentaBusiness API platform, powered by Vonage, provides access to both communications APIs and network #APIs. Discover a few use cases. bit.ly/3PYrk21 Opus Research Dan Miller #CPaaS

Views from the NICE Analyst Summit: Introducing the Experience Continuum opusresearch.net/wordpress/2023…

The 2023 edition of Opus Research's "Decision-Makers Guide to Enterprise #IntelligentAssistants" is out. 15 firms under evaluation regarding: Features and Tech Integration & Scalability Track Record Future Vision Contact: Pete Headrick opusresearch.net/wordpress/2023…

Harness the power of AI to elevate CX in your contact center.   Learn how from Dan Miller and Derek Top, Opus Research, and elizabeth , NiCE.  Digital CX Week is now. Sign-up for access >> okt.to/B2elvt

What Managers Need to Know about LLMs: Unlocking the Power of Transformative AI opusresearch.net/wordpress/2023…

#VerintAnalystDays "What is a Specialized Bot?" Automates a single human function. Only Does one thing, But does it well. Automates a Specific Role Automates Without Disruption Automates One Function Works well with other bots. per Dan Brodner

Oh, hey there, fellow zoos! Let’s see your outreach vehicles! 🚐

Somewhere in the world there is a 96 year old Minnesota Gophers fan having a glass of wine celebrating the fact that Georgia won’t tie their back to back to back.

My brother watching me & he suppose to be watching JB!👀That's what big brother's suppose to do, keep eye's on u.🤯👀🫡Dang, I got fined so many times for flying without a lisense.😂🤣😜 (Happy Funked up Monday)🎸💃🎸 Share the love. Thxs Bootsy baby!!!🤩

I'm excited to be speaking about #ConversationalAI and #ConversationalIntelligence at Enterprise Connect 2024, taking place March 25-28 at the Gaylord Palms, Orlando, FL. Who wants to join me? Use my code for $400 off! invt.io/1txborhsywp

Classic version of #FrostyTheSnowman by Dr. John & Leon Redbone from "Christmas Island" "Frosty The Snowman"☃️

Major product release of NICE CXone. More support of Industry-specific #AI models. More options for cloud storage add up to expanded use cases and business value. nice.com/press-releases…

Branford Marsalis on Jazz 👏 Thoughts?

2024 will see accelerated M&A activity merging #CCaaS, #UCaaS and #Socialnetworks in the #ConversationalCloud opusresearch.net/wordpress/2024…

Today in MN: 50+ University of Minnesota students met for the annual meeting of Lettuce Club, a once a year gathering where the only purpose is to see who can eat a head of iceberg lettuce down to the core the fastest. The winner was at 4 min 35 seconds, alltime record is 2:35.

United Airlines, TXU Energy, and Memorial Hermann Among Opus Research’s 2024 Conversational AI Award Winners opusresearch.net/wordpress/2024…

Glad to see Interactions finding traction with "Task Orchestration". I'm watching the evolution of #IntelligentAssistants to #AgenticApplications opusresearch.net/2024/08/09/int…