Same in the workplace

My latest weekly blog post: More questions for leaders pauljocelynconsultant.blogspot.com/2025/07/more-q…

Deming: Management by the numbers is a disease. In service organisations treating activity as cost is the most egregious example. Managing cost increases cost. Learn how to confront that truth. tinyurl.com/549mzt63

"Right now, your company has 21st-century Internet-enabled business processes, mid-20th-century management processes, all built atop 19th-century management principles." -Gary Hamel Teknologia ei muuta itse systeemiä, vaikka sitä niin usein haluamme ja toivomme.

"If you have spent your working life in a command&control environment, you’ll probably assume there’s no other way to manage. It then is logical for you to improve results by just being better at ’command and control’." -John Seddon Tässä olemme taitavia.

we have an epidemic of boring work goals

My latest weekly blog post: What is the current system for? pauljocelynconsultant.blogspot.com/2025/08/what-i…

"Put a good person in a bad system and the bad system wins, no contest."" -W. Edwards Deming Even the best, most engaged and talented employees is defeated by a bad system. The system disables performance.

"Every system is perfectly designed to get the results it gets." -Paul Batalden, emeritusprofessori Batalden viittaa siihen, että suurin osa (noin 90–95%) terveydenhuollon laadusta ja tehokkuudesta syntyy systeemistä, ei yksittäisistä ammattilaisista (viitaten Demingiin).

My latest weekly blog post: Recap on some uncomfortable truths pauljocelynconsultant.blogspot.com/2025/08/recap-…

Five years ago, Gary Hamel and I wrote Humanocracy for everyone--from interns to board members--who dream of a world in which organizations serve human beings rather than the other way around. Today, we’re excited to announce that Humanocracy’s updated and expanded edition is

"focus on emergent system properties: How does the team handle uncertainty and changing requirements? What happens when someone surfaces a difficult problem? How does knowledge flow between team members? What gets celebrated and discouraged? How are architectural decisions made?"

My latest organisational development blog post: Language matters pauljocelynconsultant.blogspot.com/2025/09/langua…

My latest blog post: Beliefs in the corporate learning cult that preven... pauljocelynconsultant.blogspot.com/2025/09/belief…

My latest organisational development blog post: Are leaders are 'on the hook' for enabling performance? pauljocelynconsultant.blogspot.com/2025/09/are-le…

My latest organisational development blog: The directing, pace setting, mandating mental model pauljocelynconsultant.blogspot.com/2025/10/the-di…

My latest organisational development blog post: Ingrained norms pauljocelynconsultant.blogspot.com/2025/10/ingrai…