"After conducting research in partnership with Austin Tech Week, the office [found] critiques about the current complaint system center around barriers to access, lack of transparency, and absence of institutionalization within the public safety departments." austinmonitor.com/stories/2018/0…

Along with ATCEMS we had the opportunity to present our Senior Shuffle findings to City of Austin Commission on Seniors. Learn more at papercensus.org

The City of Austin Commission on Seniors asked some great questions about the ATCEMS Senior Shuffle workshops we held last month. Want to see our facilitation guide and materials? Send us a message on papercensus.org

Find out what we've been up to with City of Austin Office of the Police Monitor and what we learned about their complaint process. Read the first of our 4-part series now bit.ly/2OSlVr1

Learn about our human centered research process in Part 2 of our Office of Police Monitor update #papercensus bit.ly/2S5bqD5

Early voting for the Travis County runoff election begins on Thursday 11/29. Do you know who you're voting for? Learn who's on the ballot at informed.vote #voting #vote #midterms #runoffs #informedvote

We're excited to share our Paper Census work with the ATX Aging & Innovation Summit this morning!

Today we had the opportunity to provide a Paper Census update to City of Austin Audit and Finance Committee on our work with ATX Transportation and Public Works ATCEMS and Office of the Police Monitor. Thank you Kathie Tovo for State Representative @LesliePoolATX Council Member Alison Alter for your questions and attention today!

Today, Austin was selected as a winning city in Bloomberg Philanthropies’s American Cities Climate Challenge. With new resources and support, we’ll be able to advance policies that reduce emissions and safeguard public health. More info: ow.ly/HqrQ30nhjNM. #Cities4Climate

Our program, Paper Census spent two months last year working with the Office of the Police Monitor to improve their processes and workflows. Find our results and the wrap up of the project here: austintech.org/office-of-the-…

It was an honor to be able to work with @ATX_OPO last year, read about our experience today: bit.ly/OPO-ATA

“Being able to have an anonymous complaint is a huge step in the right direction” — Farah Muscadin, Director #atxpoliceoversight

Last summer we provided hiring recommendations to @ATX_OPO, and they're now filling those roles. Apply today austincityjobs.org/postings/74058

Last year Austin Tech Week worked with City of Austin to reduce reliance on paper forms in three departments. Can't wait to see what work Dubai is doing on this same paperless goal! #ATAatSXSW #sxsw2019

“Paper wireframes are less about drafting a visual, and more an exercise to force me to create an exhaustive list of possible components,” writes student Cristina Suazo. Read more about the importance of user-testing wireframes as you build apps: ac4d.com/2019/02/user-t…

ATA's Paper Census program partnered with @ATX_OPO last year to research and update their process and resident complaint/thank you form, and it's just launched! We are so excited to share this great community resource with residents!

Just announced! Join ATA for Hops & Pops -- a new series of fireside chats with community leaders. May will focus on voter education with our guest James Slattery of Texas Civil Rights Project! RSVP now: bit.ly/HopsPopsVoting

If you're headed out to celebrate #NYE tonight, please stay safe. Here are your options for a safe ride to and from your party! austintexas.gov/gethomesafe

We still use too much paper!