Pádraig O'Brien (@padraigobrien) 's Twitter Profile
Pádraig O'Brien

@padraigobrien

Director of engineering @Intercom

ID: 195484319

calendar_today26-09-2010 20:41:57

3,3K Tweet

1,1K Takipçi

239 Takip Edilen

Pádraig O'Brien (@padraigobrien) 's Twitter Profile Photo

Excited to attend the Modern Data Summit organised by Modern Data Stack! Can't wait to connect with data industry leaders and learn about the latest trends and innovations in the field! moderndatastack.xyz/summit #moderndatastack23

Pádraig O'Brien (@padraigobrien) 's Twitter Profile Photo

My eight and six year old are teaching me how to skate, humbling experience for me, they are running rings around me @ Greystones, Ireland instagram.com/p/CoUW7BEMHOUv…

Pádraig O'Brien (@padraigobrien) 's Twitter Profile Photo

🚴 Support My Spinathon for Charity! 🚴 I'm participating in a 5-Hour Spinathon on June 22nd to raise funds for Irish Cancer Society. Please sponsor me and make a difference. Donate here: gofund.me/2669e95a Thank you for your support! #Charity #Fundraising

Luciano Mammino 𝕏 Node.js Design Patterns (@loige) 's Twitter Profile Photo

How do you code a #serverless URL-shortener using #AWS #Lambda, #Rust, and other services? 🤔 This is the quest we set ourselves as part of writing the book "Crafting Lambda Functions in Rust" (rust-lambda.com). We're thrilled to announce a new version of our book! 🚀

Des Traynor (@destraynor) 's Twitter Profile Photo

Watch Paul Adams's keynote where we launch Fin 2 We share all the new features (all live, no vapourware), and all the key Fin metrics (all real, no cherry picking) It's available today at the click of a button (no specialists, consultants, or lengthy deployments required)

Paul Adams (@padday) 's Twitter Profile Photo

Designing AI products is very different than non-AI products. When you're moving things people used to do to an AI Agent that is probabilistic in nature, testing becomes critical. But it goes way beyond that: Testing > Learning > Iterating > Testing These are new types of

Paul Adams (@padday) 's Twitter Profile Photo

New Fin AI blog! A few weeks ago we decided to build a lot more in public. With AI, we're at the equivalent of 1999 for the internet, and most of the invention is yet to come. All of us have a lot to learn, and a lot to gain, by sharing what we know with each other. Today

Pádraig O'Brien (@padraigobrien) 's Twitter Profile Photo

CSAT surveys feel outdated—and let’s be honest, who actually fills them out? 🤷‍♂️ This post from Intercom breaks down why AI-powered CX scores are the future of measuring real customer sentiment. Worth a read fin.ai/ideas/why-an-a…

Des Traynor (@destraynor) 's Twitter Profile Photo

Product leaders everywhere will want this new Fin feature. Not only can you see summaries of every topic & subtopic, you can even filter down based on user data/behaviours (e.g. show me what active Premium inbox users are complaining about)

Bobby Stapleton (@bobbycore3) 's Twitter Profile Photo

My team now has a 75% resolution rate with Fin. A year ago I thought we’d hit a ceiling at 55% — The product is too wide. Too complex. Too many user types + usecases. Too fast changing. But Fin delivered. The hype is real. And we bet we can do it for you too.

Intercom (@intercom) 's Twitter Profile Photo

January’s Fin Product Updates are here. We’re walking through what we shipped this month, with real demos and why each change matters for your team and your customer experience. January highlights: → Performance Report (1:03) and Automation Rate: the percentage of total