Sources: Amazon is discussing forming a "Rebel Alliance" with Slack and other companies to challenge Microsoft's dominance of the work-productivity app market (Eugene Kim / Insider) businessinsider.com/amazon-plans-r… techmeme.com/210701/p23#a21…

By 2027, the Productivity Software sector including workflow Tools like Slack, Asana, Trello etc. is expected to reach $103 Billion, as the trend toward distraction-free work environments continues #productivity #LearnInPublic #slack vox.com/the-goods/2253…

Despite declining morale and effectiveness, teams are maintaining consistent #productivity while working from home. 👏 According to the Uplevel survey conducted by Wakefield Research across 250 US Engineering Managers. uplevelteam.com/wp-content/upl… #LearnInPublic #makers

The new #Slack Huddles aims to bring teams even closer together by making impromptu hallway meetings possible! Audio-chat 🎧with colleagues on the fly - with more flexibility. 👏 fortune.com/2021/06/30/sla…

A recently conducted survey by McKinsey indicates that companies have significantly increased their spending on digital and technology during the pandemic. mckinsey.com/business-funct… #postpandemic #trends

#Saas companies—Paco is here! The intelligent workflow assistant helps companies create playbooks to elevate poor customer onboarding experiences. #Paco recently launched a proof of concept w/ Comcast Technology & more! #TSComastNBCU #DemoDay2021 comca.st/3mH6TrE

Indeed we are here!

At Paco, we interact with many customer success teams & a common myth is "You have to go out of your way to serve customers, answer their questions instantly to reduce churn" But this leads to burnout of your team, and is not sustainable! What's the right approach? 🧵 👇

That's just half of the list with a few details. We've made more notes for you. In the post below you can find a feature list and pricing for some common tools we have seen various customer success teams use: 👇 pacohq.com/blog/Guide/cus…

#Saas companies— Paco is here! The intelligent workflow assistant helps companies create playbooks to alleviate difficult customer onboarding experiences. Learn more about this 2021 accelerator alum today 📊💡 comca.st/3tqcq9Y