The first ever text message sent by #SMS said "Merry Christmas' and led to a change in the way we communicate forever. That message was sold by Vodafone Group to raise money for #charity: bit.ly/3mfwW8O

The governments proposal for an opt-in and opt-out energy switching programme has been put on hold due to the ongoing crisis within the sector. Effective #communication is going to be essential if this is to work and benefit the end user. bit.ly/3e2kCnG

It's really encouraging to hear that 90 city council-owned buildings in #Leicester will be improved thanks to a £24m carbon-cutting programme. While the focus is on LED lighting and solar panels, there are other ways to save. #Hybridmail bit.ly/3IXRLix

It is disappointing to learn that Ofgem found 20 #energy suppliers overstated their renewable supply for 2019/2020. Not only is this dishonest but it impacts on consumers that are trying to make informed choices that meet with their values: bit.ly/33D7jIy

While January remains all about the discounts, this article shines a spotlight on the potential damage that reducing prices can have on a #brand and the #customer experience it delivers: mediatel.co.uk/news/2021/12/1…

Many will be aware that the UK regulator is introducing a 'Consumer Duty' in #financial services which will set out a series of requirements that could lead to an overhaul of #retail #banking products. Read more here: on.ft.com/3mcMhad

We had some really positive comments from a recent training session which was delivered to colleagues here at Opus Trust Communications. Hear what one person had to say below.

2G and 3G #mobile #networks are to be phased out by 2033, making way for faster and more secure services. This forms part of the UK's £50m government package to boost #innovation in the sector: bit.ly/3IXhlUS

We were really pleased with the feedback from a recent training event that was delivered to colleagues here at Opus Trust Communications. Read what one colleague had to say below.

Adare SEC, a member of the Opus Trust Communications group of companies, commissioned a report that gets straight to the heart of customer communication management (CCM) thinking. Access insight from 250 senior-level decision-makers here: adaresec.com/ccm-report-2022

Any #financialservices professionals involved with #CCM will find essential insight from this new Sector Snapshot research report, commissioned by Adare SEC, a member of the Opus Trust Communications group of companies. adaresec.com/ccm-report-202…

Should utilities businesses prioritise CX? And how advanced is the sector in enabling its dispersed workforces? Access this Sector Snapshot research report, commissioned by Adare SEC, a member of the Opus Trust Group of companies adaresec.com/ccm-report-202…

Access this free, comprehensive guide to hybrid mail from Adare SEC, a member of the Opus Trust Communications group of companies. It provides businesses with impartial, clear, no-nonsense advice: adaresec.com/resources/hybr…

What’s email’s role in the retail comms mix and what are the barriers to digital comms progress? Find out from this Sector Snapshot report, commissioned by Adare SEC, a member of the Opus Trust Communications group of companies. adaresec.com/ccm-report-202…

This Sector Snapshot research report, commissioned by Adare SEC, a member of the Opus Trust Communications group of companies, shares insight from the #utilities sector. Get access to unique content focusing on the impact of CCM: adaresec.com/ccm-report-202…

The question isn't whether to implement #HybridMail, but how to get the best value from it. Developed by Adare SEC, a member of the Opus Trust Communications group of companies, this guide may help. adaresec.com/resources/the-…

We are often asked how much money Hybrid Mail can save a business. Adare SEC, a member of the Opus Trust Communications group of companies, has developed this calculator to crunch the numbers of you. Access it here: adaresec.com/resources/hybr…

Our credit services industry experts Craig Fance and Amanda King will be presenting at next week’s @CreditServicesA supplier member webinar, detailing how to overcome the challenges of remote working and ‘anywhere operations’. Register here. lnkd.in/eedH3YbQ

Setting the business case for #HybridMail isn't always easy as people believe it's too good to be true. If you want to showcase the benefits, this helpful guide breaks down the barriers one by one: adaresec.com/resources/how-…

How can the credit services sector ensure communications remain compliant, effective and efficient in today’s ‘anywhere operations’ business climate? Tomorrow, our sector experts Craig Fance and Amanda King will be addressing precisely this challenge: lnkd.in/eedH3YbQ