What does customer empathy look like in the time of Coronavirus? We put together some practical steps for Australian Retailers weathering this unprecedented storm. omneo.io/articles/custo…

Sometimes all you need is a Profile that connects people, devices and things so that you can focus on frictionless experiences and speed-to-market. If that's what you need right now. Discover Omneo Profiles Edition. bit.ly/2XpMmKr

Battle coronavirus without customer privacy becoming a casualty. Omneo Contact Tracing is powered by Profile Portal and takes the heavy lifting out of keeping your community safe - register your interest here: bit.ly/3eOyLTJ

Here are a few tips to measure and monitor customer retention in your business: ⏱️ Track customer retention in real-time ⏱️ 🏎️ Understand the drivers of churn 🏎️ 🚨 Identify at-risk customers and define action thresholds based on your 'best customer' model 🚨 We can help.

The latest from our "Incentives throughout the customer lifecycle" series is all about retention. Read it here: bit.ly/2Cc6Tex

When it comes to retention, start with intention... bit.ly/2ABKuXB

Legacy POS systems are challenging to customise and even more painful to replace, that's why we created Codes - an easy way for customers to redeem rewards in-store without the headache of a POS integration. Watch it in action here: bit.ly/3f7guB5