We are lighting up the top of One Canada Square blue in recognition and appreciation of the work of NHS staff during this challenging time. #NHSthankyou

As a manager do you see your most important behaviour as being a good coach? You should do. Thats what Google found after a decade of research: buff.ly/2Z4444W Inc.

Tips for managers:

Listen
Appreciate people
Make them feel valued
Coach don’t tell
Help people find their own solutions
Give people freedom to make their own decisions
Celebrate mistakes

And don't treat people as you want to be treated, treat them as they want to be treated

When you work with a project team to improve the health outcomes of type2 diabetes and they buy you chocolates! I love the nudge! Maybe one for all chocolate boxes to help drive awareness for diabetes? #nudge #FoodForThought Thanks Sharen, @laxmi_augustin, Witney and Fran C💜

‘A fun, interactive session with excellent introduction and clear speakers,’ – don’t miss your chance to develop a demand and capacity model for #NHS services with our free online course. eventbrite.co.uk/e/demand-and-c…

Congratulations, so proud of you team!! @Hamilton1Rozi @NHS_ELFTCommunityServices 🥳

From interviews to post it notes then onto a driver diagram!Great learning from our staff, patients and allied partners in understanding the needs of the bariatric population! Next step:start testing and measuring the impact @NHS_ELFTCommunityServices John Kauzeni Jo Raphael QI @ ELFT

Learning from John Kauzeni Tower Hamlets Community Health Service - THCHS Priya Acharya & Ash Ward at today's QI @ ELFT Trustwide QI forum - how has TH CHS achieved 100% Big I involvement? How has Ash Ward reduced length of stay from 25 to 11 days??

Thank you to John John Kauzeni and Shanaz (our lovely and inspiring service user THCHS) for sharing our story and processes of getting 100% service users involvement in our QI projects and the impact it brings for the service users involved Tower Hamlets Community Health Service - THCHS #proud -ia QI @ ELFT

Bringing Flexible working to the community – One of the 2019 #WorldCafe projects presented East London NHS Foundation Trust (ELFT) #QualityConf bit.ly/2JIr1qZ

Big thank you to Our very good friends from East London.
Francisco and Nymm you have done us proud at the Improving leaders QI training this week NSFT
Look forward to seeing you soon . Rock and Roll!

A must have QI tradition at the end of training- a bloomerang of paper aeroplane launch!! Thank you for having us NSFT_QI NSFT mental health

Dr Francisco Frasquilho

Day 3 with this amazing N&S wave 2 delegates on ILP QI training. Such engagement, understanding, and energy! Also, some fun with (literally live) run charts! Nynn Chang NSFT_QI QI @ ELFT

Fun day at the Quality Improvement training again with NSFT_QI and Dr Francisco Frasquilho ! Special thanks to @GedpattisonGed with his ‘shake and wake’ to get everyone up and energised post lunch 💃🏻

We are excited to hear about your pitch! Southgate Ward 😊 NSFT_QI

Great first day with wave 2 Norfolk and Suffolk ILP QI training with Nynn Chang .The basics of QI, identifying quality issues and understanding the problem. Great energy, enthusiasm, and reflection from delegates! Looking forward day 2. (Getting red beads ready!) NSFT_QI QI @ ELFT

Great to be day 1 of NSFT_QI Quality Improvement Workshop. Excited to learn new skills, identifying how to move from potential change ideas to sustainable service improvement #improve4patients

12 tables, 12 projects applying cause and effect to diagram to their project area! Such an incredible cohort to work with- lots of energy, real passion and dedication to improve! NSFT_QI Dr Francisco Frasquilho QI @ ELFT #qualityimprovement #trainingday #ipswichfootballclub

Shoreditch ward sharing their 'flip the triangle' in our time to think meeting in forensic services. it's about investing in our environment , we are a big family.... Fantastic achievements in improving proactive engagement ! maybe this is a template to reducing restrictions.

Yess! And to go forward faster 👍🏻@laxmi_augustin Fran C