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A fabulous day sharing our Patient First management system with inspiring colleagues Jen Leonard and Sara Davenport from Barts Health! #ExecHuddle #Gemba #EDDailyHuddle #WardStandardWork #PatientFlow #TheatreKaizen #Kamishibai #UECProgrammeHuddle NMUH Patient First Team North Mid Frailty Team

Absolutely love working with Irene O'Donnell on our project reviewing the #play service for improvements @NorthMidNHS remembering solutions are simple & addressing 7 respectful behaviours are key messages to enable change! Colette Datt 🌈💙MBE RGN RNC BSC MSC NMUHPlayTeam

#Gemba through PAU to learn more about the paediatric pathway and barriers to flow- Impressed to see the team here already using #improvement huddles to make a difference! Looking forward to supporting further and celebrating each little success! (And hopefully some bigger ones!)

#LoveAdmin week is fast approaching @NorthMidNHS, launching Monday 30th September. Check out the intranet page for a timetable packed with learning, sharing and well-being events planned throughout our week long celebration on the North Mid site, on teams and North Mid in the Community 💛

Presented at the Florence Nightingale Foundation Wndrush Alumni Event showcasing the Quality Improvement @NorthMidNHS #FNFAlumini #Leadership.

NMUH Critical Care Unit is celebrating employees of the month in SACCAS Division on Wednesday break fast morning for delivering exceptional performance. Well done 👏

Can’t wait for our Improvement Expo! Let’s shoot for the ⭐️ 🌟 💫! @NorthMidNHS always shows up with incredible improvements and innovations! NMUH Patient First Team

Spent this AM reflecting, filtering and prioritizing our @NorthMidNHS #PatientFirst strategy for 2025/2026! ☑️ Proud of our executives in their commitment to #TrueNorth and NMUH Patient First Team management system! 🏆🏆 Vicky Jones Shola Adegoroye 💙 Nnenna Osuji Lenny Byrne Richard Gourlay

Such a pleasure to host Dawn Butler, Carly Renaud 💙 and Katelyn from Torbay and South Devon NHS Foundation Trust in #gemba at @NorthMidNHS! Experiencing and learning together about #ExecStandardWork and all things NMUH Patient First Team! #PatientFirstManagementSystem #ExecHuddle #PersonalA3 #TieredHuddles

When your #gemba visitors tell you what they REALLY thought about @NorthMidNHS and NMUH Patient First Team : “I was in awe of the absolute transparency that I saw through the Exec huddle, interactions with the ED team and Hillary herself! I think it says a lot when we openly welcome

And then another #gemba reflection echoes in: “My reflections and feedback are that the trip was incredibly worthwhile, very grateful for how welcome we were made to feel by everyone and how honest and authentic everyone was with us, great to hear that they are still on a

Hillary Mitchell MSN, RN, NEA-BC NMUH Patient First Team Rachael May Gillan Belfon Johnso The #kaizen was the early sparks of a bright fire that burns still ! So proud of our team, proud of #improvement at north mid

Great day @NorthMidNHS NMUH Patient First Team #patient experience team Esther Omotosho Trudy De Cordova sharing the improvement journey on the importance of listening to our patients #great patient story #volunteers 👏🏾

Really proud of Nancy James Divisional Governance Officer Governance team for leading this project . 1st place in the partnership category 👏🏾👏🏾NMUH Patient First Team @NorthMidNHS

Lovely catch up with our #keynote speaker Chris from ⁦@patientlibrary⁩ #patientexperience ⁦NMUH Patient First Team⁩ expo ⁦@NorthMidNHS⁩ this morning. Saying hello ⁦Lesley Goodburn⁩ 💜 ⁦Esther Omotosho⁩ ⁦Shahida Trayling 💙⁩

Great to see some of our #WCCD teams with their ⁦NMUH Patient First Team⁩ posters today celebrating fantastic improvement work across the organisation. Well done everyone 👏

The way that we, as leaders, convey emotions really matters. New research busts the myth that leaders who express harsh feedback at the start of a project help to drive performance by showing the required standard. The research showed the opposite: the extent to which leaders

NMUH Patient First LinkedIn page officially live! Stay tuned for more updates! #Improvement #NMUH #PatientFirst

What is the Patient First Management System (PFMS)? Come back every Tuesday to learn more about our PFMS elements! #PatientFirst #Improvement #HappyFriday #NHS

Whether it’s solving problems, sharing insights, or just syncing up, huddles drive collaboration and impact by keeping these conversations going and the ideas flowing! 🏆 #PatientFirst #Improvement #RoyalFree #NorthMid