Michael Tilma (@mtilmahwf) 's Twitter Profile
Michael Tilma

@mtilmahwf

Ecommerce Leader | Systems-Oriented | Design Thinker | I talk about ecommerce and leadership, and maybe some other things.

ID: 177389575

calendar_today12-08-2010 00:47:29

1,1K Tweet

208 Followers

165 Following

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It's the people on your team that create the results, not you. If the results aren't there, it's because you as the leader are not doing your job.

Michael Tilma (@mtilmahwf) 's Twitter Profile Photo

Instead of putting extreme pressure on your team, why not put extra energy into coaching them to hit those goals? That's the job. Welcome to leadership.

Michael Tilma (@mtilmahwf) 's Twitter Profile Photo

One of the best piece of advice I've ever received. "Be the type of man that the type of woman you want is going to be attracted to." Applies to most areas of life as well.

Noah Kagan (@noahkagan) 's Twitter Profile Photo

A thought experiment I run with the AppSumo team: "How would you double your business if you COULD NOT get any new customers?" New entrepreneurs focus on customer acquisition. Experienced entrepreneurs focus on customer retention and referrals.

A thought experiment I run with the AppSumo team:

"How would you double your business if you COULD NOT get any new customers?"

New entrepreneurs focus on customer acquisition. Experienced entrepreneurs focus on customer retention and referrals.
Michael Tilma (@mtilmahwf) 's Twitter Profile Photo

The biggest list of customers in most businesses is the churned customers, but nobody talks about how to make that list smaller (apart from win back campaigns that have abysmal results). Seems like a huge opp to create such a good customer experience that you don't lose as many.

Michael Tilma (@mtilmahwf) 's Twitter Profile Photo

"Excuses are the cradle that Satan rocks men to sleep in." - DL Moody Looking through quotes I've collected and this one hit me.