MLZG1181(@mlzg1181) 's Twitter Profile Photo

Hi, Union Bank of the Philippines may you please address my concern related to an unauthored transaction. Also, ticket submission via app isn't working.

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MLZG1181(@mlzg1181) 's Twitter Profile Photo

GCash Hello, status please? Hindi rin nag update sa gcash help. Tell me whats happening. Its 10,000 pesos na may pagagamitan.This is not a joke and i demand this to be take care of right away. Grabeng perwisyo.Palagi na lang.

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GCash(@gcashofficial) 's Twitter Profile Photo

MLZG1181 Hi, you're welcome. We're glad to know that your issue was resolved. If you have issues or queries, feel free to reach out or submit a ticket to your GCash App. Thank you for using GCash!

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GCash(@gcashofficial) 's Twitter Profile Photo

MLZG1181 Hi, we understand how important this concern is to you. Rest assured that we have raised this with our customer care team, and they will get back to you with a resolution. Your patience is highly appreciated.

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GCash(@gcashofficial) 's Twitter Profile Photo

MLZG1181 Hi, we understand how important this matter is to you. Rest assured that we already tapped our GCash Customer Care Team. Please continue to monitor your Ticket Number on the GCash App for the resolution. Thank you!

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GCash(@gcashofficial) 's Twitter Profile Photo

MLZG1181 Hi, sorry for the hassle. We received your ticket and informed our customer service team about your follow up. We will be responding via our official email. Thank you for your patience.

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GCash(@gcashofficial) 's Twitter Profile Photo

MLZG1181 Hi, we would like to offer sincere apologies for the long wait time. We already raised your ticket number and we're asking for a little more patience while they review your concern & provide you with a resolution. We truly appreciate your patience and understanding.

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GCash(@gcashofficial) 's Twitter Profile Photo

MLZG1181 Hi, sorry for the delay. Upon checking your filed ticket, our escalation team already advised you to wait for 7 banking days for further reviewing your transaction. Please monitor your email for our response regarding your account issue. Thank you for your patience!

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